Any ideas? I have never felt so helpless on any platform, Thank you Etsy. Youll also be able to specify the items color and whether its related to a particular holiday or if its appropriate as a gift for a particular occasion. Learn more in our Privacy Policy and Cookie Policy. Turning off personalized advertising opts you out of these sales. Learn more in our Privacy Policy., Help Center, and Cookies & Similar Technologies Policy. Youll be needed to give your full name, address, birth date, and the last four digits of your Social Security number. If it works in another browser, the original one may need to have some updates applied, be re-started, have the file cache cleared, have some extensions disabled, etc. Its slowly but surely going up. You could also use a service provider such as Pirate Ship or Shippo. Cookies and similar technologies are used to improve your experience, to do things like: Without these technologies, things like personalized recommendations, your account preferences, or localisation may not work correctly. ! Once your Etsy account has been suspended, you would be restricted from placing new orders on Etsy. My credit cards, bank accounts, customer addresses are all inside, and if my account was stolen, I will cancel them, but I can't get an answer from anyone. You may be unable to access your account. For Etsy to lock a seller out leaving them fucked over with angry customers is inexcusable. Getting the error message "You may be unable to access your account. It may be unable to handle newer iterations of computer programming. Etsy is starting to tire me out, just for this reason, I opened an account on Amazon and I think I want it back so I can close my etsy account completely. Opening an Etsy account is free, but the seller will be charged various service fees for using the platforms services. Those partners may have their own information theyve collected about you. Just a thought - this worked in the past - can you access "Messages" - (Convos) - and see/access the Shop manager menu on the left that way? For nearly a whole day now I have not been able to access my Dashboard. Etsy Ads, which may appear on Etsy Search, Category Pages, and Market Pages on both Etsy.com and the Etsy app, provide advertising tools on their site. I'm using an iPad2 and and having the same problem. says.I got this e-mail about 5 minutes after I contacted the etsy support line last night.[REMOVED]. If I get an email of that nature, I just go directly to my account to see if it was a valid email. Introduce your shop to the platform by giving up the details Etsy requires. We have temporarily limited access to your Etsy account because we've detected a suspicious login. Very annoying! Looks like you already have an account! As a seller, you would also be prohibited from receiving new orders. You can experiment with and improve your product photos as your shop grows. Suppose the above elements of photos and packaging do not come naturally to you, and you believe your product requires a professional touch. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. What is going on, I thought it was my iPad but I see others having an issue. I do my best to reply all the DMs and comments, but most of you want to have a call with me. Try using a different browser or disabling ad blockers. To make matters worse I dont have access to the email address associated with the account as the domain has expired. I'm hoping I'm in a test group and it's not permanent. Etsy is the perfect choice place for makers to sell their handcrafted items. Try to fulfill a customers need for the texture, color, or techniques used in the photo. Once your shop is open, customers searching on Etsy can find your listings. I'd hope to fix this issue as soon as possible. Im in so much trouble. This will make your products description so clear and precise that if a customer chooses or types in a search near your product category, your product will definitely appear in the results. The photo should highlight the products unique selling points. Proceed from there. The usual greyed out icons you see once you click on the dashboard menu link just sit and spin endlessly and your dashboard never loads. Starting April 26, 2021, you will be temporarily unable to open a shop in most markets where Etsy Payments is not currently available. There was a problem fetching the translation. Estimating your shipping costs before taking the package to the post office may take a lot of work. For a better chance of visibility and ace, how do Beginners sell on Etsy? I'm having no problems accessing my dashboard in Chrome or Firefox. Hi there! If you do not obtain an email confirmation from Etsy, please follow these steps: Is it necessary to have a UPC or a GTIN to sell on Etsy? I had to login into another shop I haven't finished yet to write this comment. Yes, if you have more than $20,000 in sales and 200 transactions, Etsy is obligated by law to declare your revenue to the IRS. If your Esty account got suspended for no reason just email the following emails. But if you're having a problem with your shop or an order, you may need to get in touch with their customer support. Enter all required/asked shop details, such as language, country, and currency, and whether or not your shop is your primary source of income. by DNArtwork. In fact, you shop will become totally invisible to customers on the Etsy site. Try creating an account using a different internet connection. Send me exclusive offers, unique gift ideas, and personalized tips for shopping and selling on Etsy. It can be multiple issues if you are still waiting to receive the confirmation mail from Etsy when registering. You can save up to 30% off USPS retail rates when you buy shipping labels on Etsy. How much does it cost to have an Etsy account? Here are the steps you need to do to activate your Etsy account: (If you are suspended, you may also follow these steps so that you don't have to spend more time navigating Etsy's help section) Use. Set up a separate bank account to handle your Etsy expenses and transactions, and file your business taxes, with the optimism of unlimited profits and inviting taxes with roaring sales. This will bring the drop down menu. You can proceed with those services. and our If you have an extensive product catalog or a high volume of orders, please contact us to find out how we can assist you with everything from product listing optimization to order management. Make sure all browsers are updated. Why they've done this is a mystery to me (and ridiculous in my opinion). I'm not sure how my shop was "taken" from me. Tried multiple mobile numbers (including different providers), office numbers, and the authenticator app. You will be contacted via email to confirm your account. I didn't click a link or anything. https://help.etsy.com/hc/en-us/articles/115015654428-Update-Your-Browser. Check your internet connection or provided email ID spelling. Thank you and I'm looking forward to fixing this issue.Hope this helps guys! While Etsy doesn't have a customer service line, you can get in touch with them through their website. Nightmare all round. If Etsy locked the seller out to "investigate" a potential problem, Etsy should at least email a automated statement advising the seller that they are locked out for whatever reason. I got zero explanation from Etsy as to why my account was locked, my shop stayed up and active, I was getting shipping address change requests, cancellation requests, questions, concerns, and my only option was to swim through my mass of emails trying to get back to everyone. Privacy Policy. Captcha failed to load. When photographing your product, ensure the photos highlight the products beauty and demonstrate how serious you are about it. Private details? you have to work out why your first shop was closed, not open another, Re: You may be unable to access your account. This point is outlined in our Community policy. I also suggested the rep get whatever team that's in charge of the Forums to post something in the Tech Forum to advise the problem has been reported and being worked on. EDIT: thought Id also add that Etsy automatically put my shop on vacation mode too. You can view your shop by visiting your new website: You can do more to customize your shop after you open it. That doesn't work, either. Etsys 100% renewable electricity commitment includes the electricity used by the data centers that host Etsy.com, the Sell on Etsy app, and the Etsy app, as well as the electricity that powers Etsys global offices and employees working remotely from home in the US. To contact Etsy's customer service, select the Contact support button below and we can help you with account, shop, or purchasing issues. Cumbersome and maddening. Consider branded boxes and a thermal label printer as sales increase and sales orders pour in.   Germany   |   English (US)   |   (EUR), remembering account, browser, and regional preferences, remembering privacy and security settings, personalized search, content, and recommendations, helping sellers understand their audience, showing relevant, targeted ads on and off Etsy, remember your login, general, and regional preferences, personalize content, search, recommendations, and offers. This point is outlined in our Community policy: https://www.etsy.com/legal/community. I have been on the phone with Etsy support, I have emailed them 8 different times, and have only gotten an auto email response and a generic pre-typed list of common issues. Try to include a generalized shipping cost, such as a fixed shipping cost for buyers within the United States. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Although I changed my password with the e-mail password link I received last night, I cannot login to etsy as of this morning. Super annoying. Here is a link to initiate chat or email. You've already signed up for some newsletters, but you haven't confirmed your address. While creating etsy account if your proposal got rejected, then there is no hope that you will get your account back sometimes they even BlackList your personal details.Thats why I am saying it is not that Easy!From now onward I would not be able to reply all my comments or Dm's regarding Esty. This can assist small business owners in navigating the difficult customer service challenges of selling online. You can return to this step as often before completing the shop opening process. Turning off the personalized advertising setting wont stop you from seeing Etsy ads or impact Etsy's own personalization technologies, but it may make the ads you see less relevant or more repetitive. Don't forget it can take up 10-12 days. https://help.etsy.com/hc/en-gb/articles/115015410188-I-Can-t-Sign-In-to-My-Account?segment=selling. While solving a problem, another problem arises..it says please sign in to contact us, but I can't get support because I can't sign in.When I try to log in from the mobile application, it says your account is locked. Use your or a loved ones name as the name of your shop. This was the message I received. This makes it easier for your listings to stand out and reach buyers who are more likely to buy. Turning off the personalized advertising setting wont stop you from seeing Etsy ads or impact Etsy's own personalization technologies, but it may make the ads you see less relevant or more repetitive. Even though I sent a few emails, no one replied. How much does it cost to have an Etsy account? To prevent unauthorized access to your Etsy account, Etsy may periodically send you an email alert with a unique security code to be used as a one-time password. Here's what I've tried so far: 1). Just spent nearly 45 mins trying to do just that via online Help Chat. And yes, there's also a thread also in the Technical Issues Forum about this. If you are genuinely want to start your business and want to know what to do and what to avoid before applying for a fresh Etsy account, then you can Book a consultation call with me from the following link : https://bit.ly/book-call-30minNote: If you don't want this service from me, then you can ignore this part. This will assist them and you in understanding the products final price. Turning off the personalized advertising setting won't stop you from seeing Etsy ads or impact Etsy's own personalization technologies, but it may make the ads you see less relevant or more repetitive. At least five photos should be included in the initial stage of listing. Include a few sentences describing the product, how customers could use it, and what makes it unique. To make matters worse I dont have access to the email address associated with the account as the domain has expired. Don't CCEtsy Support Emails:integrity@etsy.comsupport@etsy.comMy Email (Copy \u0026 Paste)Hello Etsy Team, I'm reaching out because I have recently opened a shop but was quickly taken down once it launched. Although I changed my password with the e-mail password link I received last night, I cannot login to etsy as of this morning. By clicking Sign in or Continue with Google, Facebook, or Apple, you agree to Etsy's Terms of Use and Privacy Policy. To file your taxes, you will be given a 1099-K form. Best of luck what i have to do, i didn't make problem with etsy policy. Try a different browser. I've tried every possible way but it doesn't work. I was having the same problems as the poster But then i was able to access the dasboard through the convo as someone suggested. Its almost like they MADE THE PROCESS NEAR IMPOSSIBLE. This is a place where sellers can share their sources of inspiration. Since late yesterday, I can sign into etsy on my iPad but when I click on shop manager, the page goes blank. Privacy Policy. Windows 7 is no longer supported by Microsoft. Fortunately, opening an Etsy account takes very little time. Also, you would not be able to use the Etsy apps. Congratulations, your shop is now operational. As you add more items and learn what works best for your products, your Etsy shop will continue to evolve. There was a problem subscribing you to this newsletter. 05-24-2022 11:35 PM. As a business owner, you often run against time, and manually entering transactional data will consume significant time. Etsy won't let me log in "You may be unable to access your account." Panicking right now. Because it took so much effort and time. Even tried on another iPad. Manage & handle all the below elements to ace your visibility: To understand your tax filing status, Etsy will ask you a few questions like. Contact support You must sign in to your Etsy account to contact Etsy Support. If you do not already have an account, Click Register.. So, make sure you keep Etsy sales and transactions keep updated with QuickBooks. When you try and get to your dashboard it just sits there like its stuck in "loading mode.". We've done this to protect your personal and financial information. Choose the right price buying adding up: Buyers on Etsy expect their packages to arrive quickly, so prepare all packing materials ahead of time. We'll never post without your permission. and this will go higher and higher. that's why I am sharing this link : https://bit.ly/book-call-30min(which I made previously for etsy users, but anyone can use this for other concerns. ) Its help center walks retailers through managing their stores, creating effective listings, financials, and even marketing and promotions. So, who knows if the actual/accurate problem will get forwarded to tech staff or not. The WORST customer service I have EVER dealt with. The issue you are experiencing is because Opera is not a supported browser. All items on Etsy must fall into one of three categories: handmade goods, vintage items, or crafting supplies. HELP PLEASE ! Panicking right now. Yes! Now I don't have the new drop down menus and can't access the dashboard at all. It shouldn't take 3 days to get an account back. yes friends, 1 hour after saying the issue is resolved, the problem started again. But it is what it is, and you must master it to be profitable. @WonderWoollens, by chance are you using a tablet, more specifically an iPad? It's been about 10 hours and so far there has been no response. Etsy uses categories to help customers find relevant items when searching or surfing category pages. Choose a name for your shop that is at most 20 characters long. HELP PLEASE ! I can access convos but that's about it. SSO Zendesk error, Re: Unable to access Etsy Help. No, you do not need to use UPCs or GTINs to sell on Etsy. This type of data sharing may be considered a "sale" of information under California privacy laws. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. ". If this is something other than your greatest strength, hire a photographer or graphic designer or buy an Etsy template. Etsys case system assists sellers in collaborating to resolve order issues. As the business grows, you need to have a clear picture of how your business is doing and make decisions based on data. Never change your password using a link in an email it could be a scam! Step 5: Fill up Your Credit Card Information. The maximum file size is 1 MB. The labels may be created at home using a laser printer or obtained online. Captcha failed to load. It is now vulnerable. Check to see if it hasnt ended up in your spam or junk mail folder. Etsy suggests using images with a resolution of 72 PPI and at least 2000 pixels on the shortest side. The rest is the usual clean out cache and cookies. Clicking on the Messages icon brings up the old Menu, along with old messages that you don't want or need to see. Etsy is one of many online stores that allows almost anyone to sell their products. You can add more aspects to your items depending on which category you select, such as size. Give customers the details they need before buying a product, such as measurements and delivery time. @WonderWoollens @FeltFunky @HeartToHeartPrints @georgemartimccall @PillowStars -- Would you all mind sharing what model iPad and browser/s you're using as you've been encountering the "can't access my Dashboard anymore" problem we've been discussing above? I have an order that I can't access, Etsy wont let me log in. Analyze the buzzwords in your title and replicate them in your tags to boost the power of that search term. SSO Zendesk error. It's a glitch that Technical Staff need to FIX!". I have an order that I can't access, Etsy wont let me log in. Creating multiple versions for various projects or events is NOT permitted. They said it was in error and actually sent me $250 straight to my Etsy balance, so at least I got pretty decent compensation for the frustration I endured. How to open an Account with Etsy Seller Central Help You? Proceed from there. Analyze and search competitors products and prices to learn how to set your price. Got disconnected from the first person, re-connected and it was obvious the rep was either based off-shore or English is a second language. Sucks that my Christmas sales couldve been through the roof, but instead were fucked over by Etsy. Can someone explain to me what's going on? You may be unable to access Can someone explain to me what's going on? Irritating! Arrgghhh!!! @JDTotesnDolls wrote: "If nothing works and you still have problems, contact Etsy via the Contact Us page, Chat if available or the phone number.". Your shop policies must include the following elements: Congrats! If nothing works and you still have problems, contact Etsy via the Contact Us page, Chat if available or the phone number. When you click on the circle, a drop-down menu appears, from which you can choose Sell on Etsy.. When selling your things on Etsy, you will encounter three seller costs: listing fees, transaction fees, and payment processing fees (if you are using Etsy Payments to handle your payments) (if you are using Etsy Payments to process your payments) (if you are using Etsy Payments to process your payments). I started to feel helpless. It sayshttps://www.etsy.com/sso/zendeskor something like forced-sso and takes me to a page where it shows "Etsy just had a hiccup." Why they've done this is a mystery to me (and ridiculous in my opinion). Choosing the right name will be difficult. Navigate to Sign In in the upper right corner to bring up a dialogue box requesting credentials. Same here. Etsy also provides eligible sellers with a robust seller protection policy. After you are done with this section, move on to the bank details. How to Create an Etsy Account Your Username How to Reset Your Password More Contacting Etsy How to File an Appeal for a Permanently Suspended Account Why Was My Notice of Infringement Rejected? Dont sweat it if your shop name is perfect. The template will be available for 1 year from the day of purchase. Since Etsy has changed the Icons at the top of the page I've found that by clicking on the Messages icon it brings up a Menu on the left hand side with the old Dashboard, Stats etc on it. This type of data sharing may be considered a sale of information under California privacy laws. This type of data sharing may be considered a sale of information under California privacy laws. Creating Etsy Account from India is not very easy! I'm using an iPad2. Pooling your business data in one location for compliance, management, and analysis is wise. There was a problem fetching the translation. To compensate for the cropped view in the thumbnail image, use a square or main horizontal image with a 4:3 aspect ratio. Someone please help me. Select the category that best describes your item; for example, John chooses Home & Living for his handmade chairs. Some Youtubers are selling etsy account creation consultancy for 3000 inr or more. And How do Beginners sell on Etsy? I think others have been hacked as well. For the best experience, we use cookies and similar tools to help Etsy function, for performance, analytics, personalization and advertising. Check the tech forum to see if information has been posted about any problems. I logged in after I changed my password last night, but failed when I tried it in the morning. How long did it take for Etsy to unlock your account? Great! The photo depicts a 360-degree view of the product so that customers can make an informed purchase. Use Chrome primarily, but Safari yields the same (inaccessible) result. Thank YouFor New Seller Only : Get 40 Free ListingSign Up Through This Link : https://etsy.me/3m0HLM5How to Recover suspend etsy account, not every suspended etsy account can be recovered. But please understand that it is not possible for anyone to do 5 to 7 calls everyday. Take full advantage of our site features by enabling JavaScript. Suppose you are unable to create an account. Its like Etsy thinks its MY FAULT im not sending out enough orders. There's an area at the bottom that says they can email you a sign in link if you're unable to log in. Enter your credit card details, including your name, card number, and CVV. Since Etsy has changed the Icons at the top of the page I've found that by clicking on the Messages icon it brings up a Menu on the left hand side with the old Dashboard, Stats etc on it. It has the potential to grow into a full-time business, with over 7 million sellers serving over 90 million active buyers. I am panicking. Currently, I am getting 10-15 queries per day through comments and Instagram DMs, which is really amazing from you guys. It may appear difficult to digest, but you can get your answers. If so the time has come to upgrade. Make sure to send them separately. Every day I got 10-15 New Dm's and Comments regarding etsy Account Suspension / Etsy Call Verification Failed / Etsy Billing Issue etc. @JDTotesnDolls - I'm having the same problem trying to get to my dashboard on an iPad. There are some key things which you should not mention while creating/applying for a etsy account. You are now prepared to open your store. If you opened your shop before that date and you're in a country that isn't eligible for Etsy Payments, you should be able to continue using your own PayPal account to accept payments. Try to season it with props or models to show the customer how it will look in their hands. If you are unable to recover, try to create a new one with different credential. Windows 7 will be supported by Microsoft until January 14, 2020. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Same problem being reported there, same "solutions" tried, and same outcome: Impossible to get to your dashboard because it refuses to load. Help! How do I open an Etsy account? For the best experience, we use cookies and similar tools to help Etsy function, for performance, analytics, personalization and advertising. Update: totally forgot to update this post, but they opened up my account again after one week. Turning off the personalized advertising setting won't stop you from seeing Etsy ads or impact Etsy's own personalization technologies, but it may make the ads you see less relevant or more repetitive. It's a site functionality problem that developed in the past 24 hours. Etsy may send you communications; you may change your preferences in your account settings. You can now tell your friends, family, and followers about your shop. I'm using a PC and still getting the same ridiculous icons. Has anyone else had this issue? Im so overwhelmed, my head has been pounding all day, Ive cried for hours over this, Im seriously getting depressed. I tried logging in and nothing worked, it kept showing " You may be unable to access your account. Getting the error message "You may be unable to access your account. I have just written a post on it. Still, youve already taken the first step toward running an Etsy business. Don't keep sending tickets as each time you go to the bottom of the queue. Update your choices any time via Privacy Settings. Mention the name of your shop. The answer to it is free. Take full advantage of our site features by enabling JavaScript. Whether the photos are from your phone or your rooms window, you win if they connect to the buyer, you win. Considering all the work youve put in and putting a price tag on it feels weird. Finally, you are ready to run your business on Etsy. Etsy is powered by 100% renewable electricity. This type of data sharing may be considered a "sale" of information under California privacy laws. If you're using a browser, do you have another browser you could try? Make sure to send them separately. Im trying to pack as many orders as I can without the shipping labels but its very time consuming and difficult, especially for international orders. Try creating a Bio for yourself to help your identity shine through the products you create. nothing receive email from etsy, i log in today and my shop closed by etsy You may be unable to access your account. My on-time shipping percentage has been completely tarnished so now I have very low visibility on Etsy until I bring that up or the review period no longer includes November. Find out more in our Cookies & Similar Technologies Policy. I wrote from everywhere. There was a problem fetching the translation. Add registration@etsy.com to your email contacts and try sending the confirmation again: Resend your confirmation email. Find out more in our Cookies & Similar Technologies Policy. Yes, same here - can't access it on iPad 2, but it's fine on my PC! Boxes, packing plastics, tape, and shipping labels are all included. The purchase of a template is for ONE-TIME USE ONLY. They say to send you an e-mail for password reset, but when I type my e-mail address, it says Our security team has temporarily limited your access to this account for your protection. Yes, I reached out to the support team. I'm having same problem as of 11-5-19. Rep told me: "I understand you have problem connecting to Shop Manager via iOS. Set where you live, what language you speak, and the currency you use. It will be primarily unique, open to scaling, and allow you to sell and connect anything to the brand. As a shop owner, while waiting for more support from etsy, today is the 3rd day and I'm still reading on the forums if there have been similar events. My shop was compromised. 4.) @givemeacrown - I've tried all that. This is a critical step in the process of becoming an Etsy seller. Just wow. Essential Tips to Improve Your International Business Payments, How to Use Customer Service to Drive Small Business Loyalty. Re: ! You will incur three major fees as an Etsy seller: You must have a credit card to pay your Etsy fees. So now, to customers waiting on their overdue orders, it looks horrible on me. Reset MFA via "Require Re-register MFA". Very frustrating. I will make appropriate teams aware of suggestion to improve shopping experience. All pre-hand efforts of choosing the price and category, writing the description, and setting up the meat of your shop will help you navigate this step. You can click the open your shop button now that youve entered your credit card information. I've been waiting for an e-mail since yesterday, but I'm getting an e-mail that people on this subject are not available. Some of the technologies we use are necessary for critical functions like security and site integrity, account authentication, security and privacy preferences, internal site usage and maintenance data, and to make the site work correctly for browsing and transactions. Put yourself in the buyers shoes and consider which titles and descriptions will interest you. So, I got locked out of my account last Friday. Its where individuals uncover unique products. Same result. How to Reinstate Your Suspended Account How to Report an Item Reporting Security Bugs More Account Privacy I Received a Security Code Email from Etsy Never change your password using a link in an email it could be a scam! Inspiration Seeker. Why am I not receiving the confirmation email? To avoid any back-and-forth via chat, you should anticipate any questions a buyer may have. Etsy also requires a key contact for the business, so it will verify who is the store owner. " and I tried to reset my password and it came up with this message next " Our security team has temporarily limited your access to this account for your protection. Larger files may be unable to be uploaded. Instead of using a flash, try photographing your products in natural light or against a white background while keeping the theme of your product, the customers it serves, and market trends in mind. You can edit, save and download your template unlimited times for editing and proofing purposes only. Cookie Notice Avoid using punctuation or spaces in your Shop Name. I'm using Safari on an iPad2 (or rather not, because I can't access my Dashboard on it) but Duck Duck go on our PC works ok. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. How Can You Use QuickBooks Time to Improve Your Small Business? I'm using OperaVersion:84.0.4316.42 (x86_64). Don't CCEtsy Support Emails:integrity@et. Are you using a browser or the Sell on Etsy app? Copyright 2023 by SaasAnt Inc. All rights reserved. For New Seller Only : Get 40 Free ListingSign Up Through This Link : https://etsy.me/3m0HLM5How to Recover suspend etsy account, not every suspended etsy acc. Short, descriptive sentences should describe your product and how it fits into the buyers life. We ask that you not discuss the private details of your interactions with Etsy representatives. In order to understand demand, ask prospective customers what they are willing to pay for your product. Some people might find this importantStill, I will try my best to reply to everyone in the comments and Instagram DMs..! Try using a different browser or disabling ad blockers. Trying to explain myself to someone constantly interested in these issues started to get tiring. Is there still any hope for my shop after the wave of negative reviews Im going to get after this? Use different words and phrases to describe your products color, materials, uses, and techniques. For more information, please see our Those partners may have their own information theyve collected about you. They said that they would respond by mail, but unfortunately no one did. Wait for Etsy to answer and if your issue is not resolved then reply to the email sent to you otherwise Etsy will close it and you will have to start again. It will be your products identity and an essential part of your brand. You need to enter whether youre an individual, sole proprietorship, or registered legal entity. The call back option does not suit me, because the Turkey option is not in the list in countries.I have 4 unresolved tickets since June 6th. Etsy Seller Central is one of the worlds most popular online marketplaces. Reboot computer. Begin with a backstory of how it is made and with what materials and technology. Are you not able to click on the double icon. I know on IPads things are different so I can't help there. Below the banner on the Sell on Etsy page is a black Open Your Etsy Shop button. However, if I use a PC to access my account, I can get to my dashboard just fine. @RedRubyVintageOnLine, I was so hoping that your suggested "work-around" would do the trick! My desk top thankfully works. by following a few simple steps: Etsy, founded in 2005, specializes in selling handmade and vintage goods and digital products. Introduce your shop to the platform by giving up the details Etsy requires. Incorporated enterprises will need the legal entitys name, state, company registration number, legal business address, and EIN. Its also a way to help individual sellers and small businesses. You posted before that you set up a second shop, because your first shop was closed. 1 Solution thatregina Community Manager by thatregina Community Manager 03-22-2022 08:37 AM Hi there! Not sure as to why when I haven't broken any policies. Cookies and similar technologies are used to improve your experience, to do things like: Without these technologies, things like personalized recommendations, your account preferences, or localisation may not work correctly. Unfortunately, when I click on my Dashboard after getting there via going to Messages first, I end up in the same endless spinning logo no-man's land. #Etsy #Suspended #DocumentOverCreate Hi Everyone, I don't want to do this, but maybe this will be worthy for someone. Dropped down to like, 31%, and is now at a 54%. What Tasks Should be Taken care of before Opening Your Etsy Shop? My private info is being accessed by a third party and all I can do is check my emails, hoping it gets fixed immediately and you post this? nothing receive email from etsy, i log in today and my shop closed by etsyYou may be unable to access your accountwhat i have to do, i didn't make problem with etsy policyim frustated now, https://help.etsy.com/hc/en-us/articles/115015672628-How-to-Unsuspend-Your-Account. Etsy uses cookies and similar technologies to give you a better experience, enabling things like: Detailed information can be found in Etsys Cookies & Similar Technologies Policy and our Privacy Policy. If you select individual or sole proprietorship, you need to enter your nationality, full name, address, birth date, phone number, and the last four digits of your social security number. You can check which ones are compatible here:https://help.etsy.com/hc/en-us/articles/115015654428-Update-Your-Browser, Unable to access Etsy Help. Can't access stats or go to my listings to renew. 8 days ago my account was suspended for suspicious login. Reboot wifi/modem. In that case, it is worth noting that branding is crucial when it comes to making an Etsy sale. Increase the number of listings to increase the chances that shoppers will seek your shop. Of course im trying to contact as many customers as I can through email but it is damn near impossible with how many orders there are. , Etsy recommends at least ten different listings. No,@PillowDetails. :(, I'm on android and I can't find any buttons to get to my seller dashboard. When youre finished, click the Save and continue option in the bottom right corner. Check your Gmails Social and Promotions tabs. The companys goal was to create a global marketplace for people to sell handmade goods and antiques. Listing costs are modest at 20 cents per listing, and transaction fees are 5 percent of the items price plus the shipping cost. Smaller images will be blurry, but they will still be able to be uploaded. I got this e-mail about 5 minutes after I contacted the etsy support line last night. Are you using an older operating system like Windows 7? Shops are getting hacked and it's been difficult to resolve. Thank you for all your efforts and answers. I have a "drop down menu" where the icon for Store Manager used to be. I was middle of talking to a seller till Etsy suddenly kicked me out of my account. Add words that make it sound like a business, like Co., Point, and Station, and make sure it flows like a melody. Etsy uses cookies and similar technologies to give you a better experience, enabling things like: basic site functions; ensuring secure, safe transactions; secure account login; remembering account, browser, and regional preferences; remembering privacy and security settings; analysing site traffic and usage; personalized search, content, and . Check out SaasAnt Transactions, a cloud-based accounting automation tool that imports your Etsy reports into QuickBooks. I'm unable to access Etsy Help. Libraries, businesses, and public Wi-Fi, for example, may place restrictions on what you can do with your connection. I'm hoping I'm in a test group and it's not permanent. Setting up the price of your product is no joke. But no one-time password or similar code was sent. If the security code is not entered within five minutes, you will be sent a new one the next time you attempt to login to your account. HELP PLEASE ! You may be unable to access your account. Etsy is a wonderful way to establish your creative business since registering an account is free, and you just pay a small listing charge and a fee when your item sells. Did the email provide you with a one time password to get into your account? Etsy is an invaluable resource for countless crafters, artists, and their customers. "You may be unable to access your account." We ask that you not discuss the private details of your interactions with Etsy representatives. For more information, please see our 3). If you think this isscammy, please ignore it. Etsy accepts JPEG, GIF, or PNG files for product image URLs. Every shop on Etsy has a unique name. 2). Don't keep sending tickets as each time you go to the bottom of the queue. Wait for Etsy to answer and if your issue is not resolved then reply to the email sent to you otherwise Etsy will close it and you will have to start again. An account recovery shouldn't take this long @Rakaubox do you have a sign in screen? Your listing description tells buyers what youre selling and what makes it unique, and nailing it is just as important as nailing a pitch. Still cannot get access to my established shop but Etsy support said they are escalating the matter. Ensured that the sign-in isn't blocked (and have also tried enabling/disabling to see if that helped -- it didn't). Just spins around and eventually goes blank. Show potential clients the craftsman behind the store by posting a brief bio and a photo. SaasAnt Transactions Desktop (QuickBooks). Tried Etsy Help 'contact us' but it gets me nowhere. and our There's been a few posts on this happening to others recently. There was a problem fetching the translation. Update your choices any time via Privacy Settings. Step 2: Fill in the Shop Details. remembering account, browser, and regional preferences, remembering privacy and security settings, personalized search, content, and recommendations, helping sellers understand their audience, showing relevant, targeted ads on and off Etsy, remember your login, general, and regional preferences, personalize content, search, recommendations, and offers. In that case, your internet connection may have a firewall that prevents access to certain websites and functions. And no one is giving me feedback on the matter. Please. Can anyone help. While solving a problem, another problem arises.. You may pay between the first and the fifteenth of each month. To enable personalized advertising (like interest-based ads), we may share your data with our marketing and advertising partners using cookies and other technologies. Some of the technologies we use are necessary for critical functions like security and site integrity, account authentication, security and privacy preferences, internal site usage and maintenance data, and to make the site work correctly for browsing and transactions. Count me in as having the same problem on my iPad. It can be anythings length, uniqueness, and usability. Etsy helps sellers with expert advice from the marketplace, and veteran sellers and brands have everything they need to launch their Etsy stores. ! Can I purchase shipping labels from Etsy? im frustated now. Give me any sliver of hope. Like i took their money and am sitting back sipping a margarita. When I try again, it says To regain access, please contact us. Am using an ipad. No live chat, no one answers their email, phone calls simply end in Im sending this to the security team and theyll send you an email (the same generic one I got twice already). We've sent you an email to confirm your subscription. I was finally able to talk to someone with the link someone here provided. Problem solved. Learn more. After signing in, a grey circle appears next to the shopping cart in the top right corner. Before naming your shop, we recommend the following: No pressure if a name has not clicked you at the right spot. Learn more in our Privacy Policy and Cookie Policy. I had over 260 open orders. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Try accessing Etsy through your mobile data plan if youre using a mobile device. A policy section will also come in handy if any disagreements arise. The ticket was created, they said they will get back as soon as possible and I'm still waiting. Niche sales categories will assist your business in targeting and catering to your audience, allowing you to grow exponentially. Cookie Notice For peace of mind, set up auto-billing, and Etsy will charge your card on the first of each month or when you hit your fee threshold. It is important to understand that to create a seller account, you must first have a consumer Etsy account. You can check which ones are compatible here: https://help.etsy.com/hc/en-us/articles/115015654428-Update-Your-Browser View solution in original post Translate to English Same result. Turning off personalized advertising opts you out of these sales. Learn more in our Privacy Policy., Help Center, and Cookies & Similar Technologies Policy. I'm sorry for any inconvenience this has caused. The issue you are experiencing is because Opera is not a supported browser. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. To obtain the answer to How do I open an Etsy account? Etsy helps customers find your item based on your assigned tags. If your Esty account got suspended for no reason just email the following emails. You cannot access your Etsy account outside a . Is my income through the platform reported by Etsy to the IRS? ", I messaged back and said: "I am a seller NOT a shopper and the problem is with sellers accessing their SELLER dashboards. Tried all of the above fixes you suggested. Enter all required/asked shop details, such as language, country, and currency, and whether or not your shop is your primary source of income. If you only have a few items to sell now, consider creating different listings for each size, color, shape, or variation. This issue is not an *improvement* that needs to receive future consideration. @Rakaubox Did you try Chat Support today?? Etsy Payments charges a processing fee of 3% plus 25 cents on each sale. ". To enable personalized advertising (like interest-based ads), we may share your data with our marketing and advertising partners using cookies and other technologies. You may be unable to access your account. Etsy uses cookies and similar technologies to give you a better experience, enabling things like: Detailed information can be found in Etsys Cookies & Similar Technologies Policy and our Privacy Policy. We'll connect you with the type of support that's the best fit for your specific question: chat, phone, or email. Again, I don't have a lot of faith that will happen either, but I wanted to let others know here that at least someone tried! It is crucial to show effort in your product photos rather than feeling obligated to hire a professional photographer. It might take some tinkering to figure it out.