Personal Information refers to information that is related to an identified or identifiable person, including, ShiftKey does strive to ensure that all payments are correct and made in a timely manner. Ms. Jill Thank you. In that situation customer service really dropped the ball. Vantage pointe keeps saying shiftkey has to fix it so I can get paid. Thanks again & have a great day! ShiftKey's automated features help you manage your credentials and keep them up-to-date so you'll never miss an opportunity. There was an issue with my first deposit on my rapid payment card so I didnt get paid the day I was expecting to but I did get paid the next day. updates regarding content, we may send you administrative messages, service announcements, terms and Multiply that calculated rate by the number of vacation hours provided to full-time employees (80): .25 x 80 = 20. Visit forums . For more information, see the developers privacy policy. And I cannot find the number to get started working, Can I please get a phone number to call so I can start working, Gdm, please search by Registry number instead of searching by name. This time..smh. Browse, request & work nearby PRN shifts. The check was supposed to be for $641.98, $561.98 was deposited in my account and a $50 gift card was sent to me. collection of information. interests. Shiftkey has paid out for this service. I submitted my info before I ever worked a shift, but it's my fault.ridiculous. On the 4th day after this mistake, I worked another shift but at facility 2. We ask you not to share your login credentials with anyone. service providers. Copyright 2022 Apple Inc. All rights reserved. credentials. You can click on the unsubscribe link located at the bottom of marketing If you have not received this PayCard please call us at (877)380-0980 and we will get a new card out to you ASAP. However I turned my time card in and the DON of this facility did not know how to correct the times to match since I was scheduled for 8 & worked 12. Contact HCM Software Provider for Senior Care - OnShift You can withdraw a bid request at anytime prior to the shift being accepted by the facility and once it is accepted, you can cancel it by notifying the facility. Management is money hungry. at 11 am., which is 33 miles from me one way. Please contact us directly at help@shiftkey.com to effect changes or click on the "unsubscribe" link located at the bottom of marketing emails you may receive from us. This ShiftKey LLC (ShiftKey or the Company) Terms of Service (this Agreement) is made and entered into government entities, in accordance with applicable laws. Please be aware that in order for Questions Shift Technologies, Inc. 290 Division St, Suite 400, San Francisco, CA 94103 Hours of Operation Home Appointment Phone Hours: Everyday, 8:00 AM - 7:30 PM PT Customer Support Phone Hours: Monday - Friday, 9:30 AM - 5:00 PM PT Buy: sales@shift.com +1 (855) 744-3873 Sell or Trade: sell@shift.com +1 (415) 275-6947 Customer Support: +1 (855) 744-1445 It wasn't. Submit your email to receive the latest stories and expert advice Unlock full sales materials and reports Contacts Get in Touch with 1 Principals* and 179 Contacts TOM ELLIS Member Contact 2 ? If we make any significant changes, we will notify you of Still having trouble? I picked up a shift utilizing the shift key app on 4/18/2022. ShiftKey for Providers. The length of time for REDACT ANY CREDENTIALS THAT ARE UPLOADED TO THE SERVICES AND ANY DOCUMENTS UPLOADED BY YOU ARE DONE SO Shiftkey, LLC can be contacted via phone at (214) 257-8686 for pricing, hours and directions. Extend OnShifts value with seamless integrations between popular HR, payroll, time & attendance, clinical applications and more. Husband volunteered to stay however by 4:30-5 I told him to go ahead leave for work, he had an hour drive, and that no request were accepted so I would be off to take our youngest to doctor. I have emailed shift key twice about not getting paid and have been on hold on two separate occasions for over 40 mins with no answer. Applicant tracking system, automated background screenings, electronic onboarding and hiring analytics. services. hi i been trying to work for you and my ID and my cna lic have diff last nam i need help on this so i can be a team player this you thank you 48 complaints closed in the last 12 months. My account with this company was suspended for ncns and I have tried to reach out to the company and my account manager with no success. You may redact documents you upload to our Services. Youngest son had been sick throughout night decided to take him to doctor in am. Personal Information will be processed by us in the United States, where data protection and privacy regulations Easy Scheduling | PowerfulReportingTools | CostTransparency, OR call 1-888-963-3566 today to get started. It shows as a no call no show. Once again, I was told the account manager would reach out in 3-5 days, but still hadn't heard from them or no one else from Shiftkey. I shouldnt have to call facilities to have my shift approved they should be required to look at it as soon as they get it. It has been 9 business days since my original issue w no resolution & no contact from shiftkey at all. ShiftKey has revolutionized the way healthcare facilities connect with PRNs. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Find high quality certified professionals near you. navigate through our Services. to make all choices you make while using our Services as transparent as possible. We may collect. We apologize for any inconvenience. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. contract for services needed by the healthcare facility. the end of this Privacy Policy. They force you to use paper logs which is bad for the environment. She stated that she would "escalate" the situation to my "account manager" and to allow 3-5 business days for a response. Dont say I didnt warn you. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). I have not. ShiftKey enables independent licensed vocational nurses like you to bid on per diem LVN shifts posted by our vast network of Healthcare Facilitiesall based on criteria you select. and Get a free Virtual Credit Card to signup for Subscriptions. comply with applicable laws. ShiftKey merely provides this platform for International Association of Better Business Bureaus. I worked a 12 hour shift at Facility 1. Actually got the username and password from the DON to do so. You can try any of the methods below to contact ShiftKey - Nursing Jobs. Marketing Communications. Mar 11 2022. I have been trying to reset my password to get in to finish my tests but it wouldnt go through. I am still in limbo of any resolution. 2023 by OnShift, Inc. All rights reserved. When you visit our website, we may collect information you choose to submit to us including, Like other websites or apps, we also may collect and store information that is generated automatically as you which we retain information depends on the purposes for which we collected and use it and/or as required to NEITHER SHIFTKEY NOR ANY PERSON ASSOCIATED WITH SHIFTKEY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT Guaranteed Shifts are non-monetary incentives equally valuable to our nurses and providers., Nurses seek out these shifts because they know theyll be paid for the entire shift if the facility cancels. ShiftKey has no involvement in the relationship between the self-employed or independent Information About You and Your Visits to the Platforms. Texas limited liability company and its affiliates including but not limited to OnShift, Inc. (ShiftKey, we, Choose the facilities you want, on days you want, and bid the rate you want. ShiftKey gives you the FREEDOM to work when and where you want. You may still receive advertising on other sites and services, it just may not be tailored to your The ShiftMed app, with its innovative technology and unique incentives, creates a win-win situation for our nursing network and healthcare provider partners. like to exercise any of them, you may contact us at Thank you for taking the time to leave a review and we hope to see you on the ShiftKey platform! . Via Cna groups.. okay some bad things to but Im hoping for the best. Customer Service at ShiftKey based in Dallas, Texas. Said not for day but night. DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER Delegate authority to trusted staff for who can Post, approve, set rates, and sign-off on PRN shifts. Everyone I spoke to escalated my issue with no reason as to why this could happen. G D M +1. ShiftKey connects facilities directly with local PRN healthcare professionals. PLATFORMS, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORMS WILL BE ACCURATE, In the meantime, here's how to enter your company's preferences on calculating your employee's PTO. On 7/4 I worked a shift at a facility and was promised by Shiftkey $50 bonus for the holiday weekend. they refused to return my fees , but continue to charge the facilities i work for through them astronomical rates. facilities and self-employed or independent contractor health care service providers, such as yourself, to 11/22/2022 2:16 PM. We are under no obligation to store such Personal Information and, to the extent According to our records, your account was suspended for a violation in our Terms of Service. help@shiftkey.com. ShiftKey handles all payments to PRNs Powerful operational tools to generate data for PBJ and PPD reporting No surprise fees at the end of the monththe rate you post is the rate you pay Partner with ShiftKey to take the stress out of scheduling PRNs Request Demo OR call 1-888-963-3566 today to get started The ShiftKey Story AT YOUR OWN RISK. Also they need to add either the schedulers or the DONs contact info. Can anyone look into my account and see if there is something else that need to be done I can be reached on 4692224659 Thanks anticipating your kind gestures. We work all hours of the day not just 9-5. BBB Business Profiles may not be reproduced for sales or promotional purposes. We will respond ShiftKey is a great option for CNAs who need work on a PRN basis. Choose ShiftKeys PayCard option and receive your payment the next day or go with weekly deposits into your bank account. Every day is payday with ShiftMed Instant Pay, ShiftMed delivers an on-demand workforce marketplace that connects over 350,000 credentialed nursing professionals looking for flexible work with healthcare providers needing additional nursing staff., Featured on the TODAY show for disrupting the healthcare industry, ShiftMed helps alleviate the nurse staffing shortage across the country. All requests, bids, approvals, confirmations, and cancellations for Shifts are done so only through the Platforms. ShiftKey empowers nurses. Said had take son doctor and could see if I could take my son to his aunt if possible after. Cancel extras. If we become aware that we have collected personally your profile settings. Choose from shifts, based on your current or preferred location and bid your desired rate. TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE PLATFORMS. I absolutely have no idea what Im going to do for rent next week as now Im out of a job. ShiftKey does strive to ensure that all payments are correct and made in a timely manner. In some 4228 N Central Expy, Dallas, Texas, 75206, United States. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. through Hello *******, we apologize for any inconvenience. This activity Modelled Revenue: # Modelled Year Started: ? RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR PLATFORMS OR THE SERVER(S) In addition, there is not a phone number to contact anyone. The platforms Because they fixed it Monday. After reviewing our records, we are not finding any discrepancies. Your local laws (including those Virginia) may permit you to exercise certain rights with respect to the Information, he or she should contact us at ShiftKey Find an answer in our community. If you send a message outside of regular business hours, we'll respond as soon as we're back in the office. BBB is here to help. AND/OR SERVICES IS AN ACKNOWLEDGMENT OF MY AGREEMENT TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS If youre interested in being a part of a future pilot offering both products in one seamless solution, please click here. If you are still having any issues with your account please reach out to webservices@shiftkey.com. The following week I was supposed to be paid $410.15. Introduction. Open up your world - and connect with available nursing shifts near you. Hello, Thank you for bringing this issue to our attention! According to our records, this matter has been resolved and a payment was sent on 10/20/2022 for this shift. under our direct control (for example, co-located server facilities). i am having issues getting my phone number and my email changed to my acct. If you have any questions, comments, or concerns about certain information may be exempt from such requests under applicable law. BBB Business Profiles are subject to change at any time. Flexible Solution for Staffing Shortage Featured on the TODAY show for disrupting the healthcare industry, ShiftMed helps alleviate the nurse staffing shortage across the country. I am the one who used it. Learn more about our next-generation human capital management (HCM) platform purpose-built for senior care. If you are a ShiftKey - Nursing Jobs customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ShiftKey - Nursing Jobs. On request, we will give you a copy of all the Personal Information about you that we hold. I quit my previous job to work this app full time. Email. Shiftkey has continuously shortened my pay. Hear why thousands of healthcare organizations rely on OnShifts integrated suite of software and services to dramatically reduce turnover rates, decrease costs and improve the quality and continuity of care. The Services may contain links to other sites or How we will handle information You may withdraw your permission and prevent our use of your With access to hundreds of shifts in your area, you can manage your professional life and always count on ShiftMed. First, divide the number of hours Caroline works by the number of full-time hours (40): 10 / 40 = .25. I apologize for any confusion there may be with regard to the deductions. With access toNext Day Pay, what else could you ask for? We are pleased to announce ShiftKey has made a strategic investment in OnShift, the leading provider of workforce management technology for post-acute and long-term care facilities. Join the movement! If you are a visitor from outside the United States, by using the Services, you understand that your The developer, ShiftKey, LLC, indicated that the apps privacy practices may include handling of data as described below. to grow your business. Resolved. I called next day twice see if they needed help. help@shiftkey.com. We encourage you to periodically review our Privacy Policy directly at help@shiftkey.com. I wouldnt even give it a review I was working for Highlands considered Opis threw this company I have proof of shift and signed sheet with all our names and hall I signed I was the first one there early like always. If you have any additional questions about your payment please call us at (XXX)XXX-XXXX. I did nothing wrong I reached out to them several times with a sick child. Every year you must complete a drug screen and background check, I went did everything they ask for took UA waited almost a month for background check to come back, background came back they said I didnt pass the background check, but not just that I worked for this company last year with the same background thats been on there since 2003 which was a ticket. If youre interested in being a part of a future pilot offering both products in one seamless solution, please click here. If you are currently in a different field but want to make a career switch to nursing, it's important to understand all the possibilities. She will no longer return my emails either. I did. im trying to put my paperwork through and it keeps denying my lisence i oridanally got it in NM and then moved to texas. Pulling issues faced by users like you is a good way to draw attention of ShiftKey - Nursing Jobs to your problem using the strength of crowds. I understood they pay more because theyre last minute help, but even those still take forever to be approved. I contacted Vantage pointe village and they assured me that they would pay me for my work once the account manager, ****** at shiftkey,fixed the issue for them to approve my work log. Simply log into the ShiftKey App, tap "Profile," and then "Get Help." You can then type your question in the dialog box. Fair & simple. receive certain information such as cookies, IP address, device identifiers, browsing behavior and/or Some reason its only showing up that way. The contact help people, are not helpful and dont show any empathy or care. contact number 318 2303540 or email asap. I know they have attendance rate thing but I cant even have one if I cant get a shift. Doesnt care about their internal employees. ShiftKey does strive to ensure all payments are correct and made in a timely manner. The best way to reach us is by email. Overall its just really annoying trying to navigate. find one another for the purposes of engaging in a business to business arrangement whereby the two may Penalized for facility staffing 45 min before start of shift. I was to be paid $60.76 @ $30.38 per hour for 2 hours on 08/15/2022. identifiable information from or about anyone under 13. They only email you of what their requirement and our personal information, I can't speak to anyone, phone numbers I've been calling doesn't even work it doesn't ring it just hangs up on you.. conditions of your account, or other similar communications. Contact Info (214) 257-8686 Questions & Answers Q What is the phone number for Shiftkey, LLC? Tired of picking up five days in advance for a morning shift with no word or approval on if Im working. But you must search by registry number. I love ShiftKey, Im like my own boss. We strive information collected and used by our Services. We will not knowingly maintain personally A The phone number for Shiftkey, LLC is: (214) 257-8686. Canceled my up and coming shifts and I have bills to pay coming up and kids to feed. from, our website nor the information or content contained therein. View McKenna Tweedie's business profile as Team Lead, Customer Service at ShiftKey. ShiftKey Profile and History . Services, or other information that can be collected via the Site. I contacted shiftkey again. Need to Contact ShiftKey for Help? I just want my pay for my time worked. Im currently on contract in New York! Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. but never did. After a few hours into the shift and I did rounds the staffing wanted me to move to another floor that I never worked on and it was covid since I refused and refused to be ghetto they dnr me and my company allowed them to do this to me and never paid me for that shift since July 26 and I reached out for months. I talked to 4 different people before I got one who was knowledgeable and quickly resolved the situation. ShiftKey is not a healthcare facility or an employer, and is not affiliated with any of the But an app is only as strong a solution as the people behind it. such changes by posting the updated Privacy Policy on the Services and by updating the Last Updated date at A The phone number for Shiftkey, LLC is: (214) 257-8686. If you prefer assistance over the phone, you can leave a voicemail for our friendly Customer Support staff at (415) 223-7565. On August 8, 2020 i was originally assigned to work a shift at Vantage pointe village. with a robust, 24/7 support team thats always just a few clicks away. We may retain certain information as required by law or for necessary business purposes. Book with confidence knowing all PRNs are fully validated and their credentials actively monitored for changes. This Privacy Policy applies only to this Site and our Services. Based on these aforementioned Recitals, which are hereby incorporated into made a part of this Agreement, Today, they still aren't okayand our 2022 State of Nursing Survey results reflect that. The name on my login profile is "Chris", but the name on my photo ID is "Christopher" and you guys are not accepting my photo ID upon registration. a form field to complete, in those cases we ask for your email address or other information so we may I understand that you connect the nurses or healthcare workers to the other facilities but I work with several companies amn, nurse finders, Maxim healthcare, acumen healthcare, and several other agencies that never ever charged the nurses or employees anything for background check or fingerprint check if they did it's a full refund after 30 days I want my money back. Depending on your location, you (or an authorized agent acting on your behalf) may make certain requests Should you have any other suggestions please email us at, resolutions@shiftkey.com, We're always open to feedback! I worked a shift on July 15th for 16 hrs. We allow third parties on our Site to ShiftKey is a fraud!! I signed up to start picking up shifts and it states my social security is already in use. identifiable information and other information that you provide us through your use of our Services. And instead of actually asking me they just completely suspended my services and now Im out of a job. self-employed or independent contractor health care providers or healthcare facilities who use its platform. You are solely responsible for ensuring the accuracy of you schedules within the Platforms. The company policy says facilities have up until 2 hours to accept request to work shift. The purpose Get in touch with our team today online! of this Privacy Policy is to explain what information we collect, how we may collect it, to whom we may disclose I love the freedom I have now!! Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. Upon arrival of my shift I learned that my shift had been canceled. It keeps saying FINISH SETUP TO REQUEST SHIFT Discover which options are the fastest to get your customer service issues resolved.. If you would find it helpful, we could send you a direct email with a breakdown of your shifts worked, the amounts paid and the dates that the payments were made. We will take reasonable steps to verify your identity before responding to your request as You can reach us by phone at + 1 (855) 744-1445. us to conduct licensing and credential checking, you may be required to provide us with your social security As a growing organization we value your feedback greatly. To date I have yet received an explanation for either shiftkey or the account manager and I still haven't been paid. permitted by law, disclaim any liability arising out of, or related to, the destruction of such Personal BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I do show that on September 14, 2022 your account was reinstated and you should now have full access to your account and to pick up shifts. Bad management. conduct their own background checks. View customer reviews of ShiftKey, LLC. Hello *******, Trying to finish onboard process but it won't verify my ssn for my license. So thank you this app for screwing me over, Saying that I dont have license when I have license in currently working in Florida. EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE PLATFORMS OR ANY Shifts are easy to book.. Alot of good paying shifts to choose from.Only con when you call the facility and cancel a shift if they don't remove you. 1.2.1 Contact and registration information, 1.2.2 Eligibility and identity verification information. I now had a sick child and lived 30 min away. Overall a great app! This Privacy Policy covers personally Getentrepreneurial.com: Resources for Small Business Entrepreneurs in 2022. ShiftKeys platform facilitates proof of ShiftKey reserves the right to store this information in and outside of the United States and in locations not
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