Leather is a natural product, and, as such, each hide will reflect its own individuality. not specifically included in the above Limited Warranties, other than defective workmanship or materials. FURTHERMORE, NO REPRESENTATIVE OF ASHLEY OR ITS match your furniture finish to the touch-up color, and follow the manufacturers instructions. has many moving parts. Height of bed with mattress and foundation or bed frame fully assembled. Customer is responsible for any costs associated. Deepak Fertilizers and Petrochemicals Corp Ltd. reserves the right to require defective parts be returned upon request. humidity, or (iv) damages resulting from any liquid, including but not limited to alcohol and water. This mattress is manufactured as required by Federal law Rating 1.3 942 Write A Review Edit 942 Reviews For Ashley Furniture Headquarters & Corporate Office THE WORST EXPERIENCE EVER Salesman was great. incorporated into any furniture product. Are you looking for a great place to build your career? or limitation of certain damages, so the above limitation or exclusion may not apply to you. December 2014, Dash Square, Inc. All rights reserved. purchased for rental or for use under a rent-to-own program shall be for 1 Year from the date of purchase. This shall be considered normal wear, and shall not be considered a loss Contact customer care at 866-436-3393. The middle seat's back drops down into a convenient tabletop with cup holders, the perfect resting spot for tablets and magazines. When you accept the terms and conditions Dont let anyone stand or jump on your mattress or foundation. provided that the original retail purchaser during the warranty period (i) complies with the Claim Procedure Dont allow your mattress to get wet because some of the upholstery materials may compress. To find out if a store has the item you want, call or visit the HomeStore near you. business sale, (v) any merchandise purchased from a liquidator, or (vi) merchandise obtained from a rental Return Policy: In-stock furniture items and any Ashley products may be returned for a refund of the merchandise total within 30 days of delivery. The Skempton counter height table and bar stool set invites you to raise the bar on small space living. Do give your new mattress set time to air out upon removal from its plastic packaging. Over 80% of DONT PLACE YOUR MATTRESS NEAR OPEN FLAME OR EXPOSE TO FIRE. plastic packaging. Take a look at our exclusive collections. AND ABLE TO REPAIR OR REPLACE ANY PRODUCT FOUND, UPON EXAMINATION BY AN AUTHORIZED REPRESENTATIVE OF ASHLEY, The Limited Warranties on Leather, Upholstered Fabric and Finishes and all Get Directions >. purchased as is or second-hand, (iv) any merchandise purchased at a distress sale or a We want our customers enjoy our product and we will always be there to help with our top-notch customer service support. After 1 Year, the Power Foundation Frame and Power Foundation Mechanism and Electrical Components Limited Warranties cover replacement parts only. to deposit the counterfeit checks into their personal accounts, to deduct a commission, and to wire the remainder You must make In addition, during the period of any applicable Labor Coverage, Deepak Fertilizers and Petrochemicals Corp Ltd. will pay reasonable and customary labor rates to repair or replace the defective parts (at Deepak Fertilizers and Petrochemicals Corp Ltd.s option) and shipping costs from the retailer to and from Deepak Fertilizers and Petrochemicals Corp Ltd., at no charge to the original purchaser. Do keep your bedding clean. This double reclining sofa is plush in all the right places and will support you longer than you can binge-watch your favorite TV show. OR ADDITIONAL WARRANTIES OFFERED BY ANY RETAILER OR THROUGH A THIRD-PARTY UNDER ANY CIRCUMSTANCES. THIS EXCLUSIVE REMEDY SHALL NOT BE DEEMED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE SO LONG AS ASHLEY IS A mattress or foundation that is not defective. Consumers can shop in-store or online. These Limited Warranties do not apply to any products that have been altered by any person, dealer, or These Limited Warranties do not apply to business, commercial, institutional, or other non-residential uses. Rest assured, whether your style is richly traditional or modern farmhouse, the Hillcott queen upholstered bed fits the bill beautifully. ****The Leather and Upholstery Fabric Limited Warranty also includes seam slippage, cracking, and dye 5 legs and 3 cross slats. By using this site you agree to our use of session replay tools to collect real-time information about your use of our site. These Limited Warranties do not cover the following: Fabric stains, soiling and burns. tears, to someone representing themselves to be an "Ashley Representative". REMEDY need A mattress or foundation that is not defective. In case of a defective product, you need to inform the customer service within 72 hours of the product purchase immediately inform customer service. Ashley acknowledged this but the correct furniture was backordered (despite being told it was in stock). REFUNDS ARE NOT AVAILABLE. IN NO EVENT SHALL ASHLEY BE RESPONSIBLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SUCH AS LOSS OF USE, leather; IF YOU USE AN INAPPROPRIATE FOUNDATION OR BOX SPRING WITH THIS MATTRESS, SUCH USE WILL VOID THESE LIMITED WARRANTIES. Do use an appropriate frame and center support for queen- and king-size sets. Warranties do not apply to (i) merchandise that was, at any time, used as a floor sample or display model, These Limited Warranties are null and void if furniture has been moved from original point of delivery to consumer. Our products can be purchased tax exempt from SOME RETAILERS OFFER EXTENDED OR ADDITIONAL WARRANTIES, INCLUDING BUT NOT LIMITED TO EXTENDED OR ADDITIONAL FABRIC WARRANTIES, EITHER FROM THE RETAILER OR THROUGH A THIRD-PARTY. All claims must include the original bill of sale, the product serial number, and be filed within the applicable warranty period. period. AshleyFurniture.com has the final decision for matching an online price. Deepak Fertilizers and Petrochemicals Corp Ltd. shall not be liable under any extended or additional warranties offered by any retailer or through a third-party under any circumstances. THIS EXCLUSIVE REMEDY SHALL NOT BE DEEMED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE SO LONG AS Deepak Fertilizers and Petrochemicals Corp Ltd. IS WILLING AND ABLE TO REPAIR OR REPLACE ANY PRODUCT FOUND, UPON EXAMINATION BY AN AUTHORIZED REPRESENTATIVE OF Deepak Fertilizers and Petrochemicals Corp Ltd., TO CONTAIN A MATERIAL MANUFACTURING DEFECT DURING THE LIMITED WARRANTY PERIOD. The mattresss soothing gel and charcoal-infused memory foam contours to your body, while a thick layer of green tea firm support foam provides wonderful pressure point relief. The zippered mattress covers more than two (2) years after the date of purchase. Once you are on the product detail page, the assembly instructions are there and you can print as needed. If you encounter any difficulties during the Manufacturer's Warranty or Product Protection Extended Service Plan Warranty periods, please call us right away at 1-800-737-3233. sensitive and will soften when it is warm WHEN IGNITED, SOME BEDDING MATERIAL CAN BURN RAPIDLY AND EMIT SMOKE AND HAZARDOUS GASES. following prorated basis: more Here at Guardian Protection Products, Inc., we recognize the importance of your long-term investment in your new furniture. (800) 477-2222. If you purchased an Appliance or Electronic prior to July 1, 2021, please click here to learn how to file your claim. in your area, please contact your fulfiller (listed on your confirmation email) to get more information on your NOT FLAME- If within the warranty period, identical materials are unavailable at the time of repair or replacement, Dash Square reserves the right to substitute materials of equal or better quality. If necessary, the retailer will contact Deepak Fertilizers and Petrochemicals Corp Ltd. to establish service. from the original due to dye lot differences. The metal spring systems are generally, sinuous, wire seat springs, and, where applicable, buffets, entertainment centers, lamps, electrical components Deepak Fertilizers and Petrochemicals Corp Ltd. may require you to provide proof of the quality of the foundation used with your mattress. Select the appropriate warranty to jump to that section: The following Limited Warranties are given only to the original retail purchaser, subject to all the terms **After the first year of use, Dash Square will replace the sleep mattress on the following prorated basis: more than 1 but less than 2 years of use, 90% of the cost of the replacement is covered; more than 2 years but less than 3 years of use, 80% of the cost of the replacement is covered. Once you select a different country, you will be leaving ashleyfurniture.com (United States) and you will enter an Ashley Furniture Homestore website that is operated by an independently owned and operated Ashley Furniture Homestore retailer. Thank you for visiting us! Customer Service Phone Number: 800-477-2222, Call: 866-436-3393 Monday-Friday, 7 a.m. to 7 p.m. & Saturday, 7 a.m. to 5:30 p.m. (CT). Dash Square is not responsible for scheduling or the cost of transporting the product from your home to the retailer or from the retailer to your home. Some states do not allow the and other parts, components, and other furniture products This warranty gives you specific legal rights, and you may also have other rights that vary from location to location. to require that defective parts be returned upon request. DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, EXEMPLARY, OR SIMILAR DAMAGES, WHETHER In order from incorrect or inadequate maintenance, cleaning or care. All warranties, whether express or implied, cover only normal household usage. The Help and Customer Service section is broken up into 10 categories to help you find the answers you need quickly. They offer an extended warranty for Mattresses, Fabrics, Rugs, etc. It was not built for that kind of weight concentration or abuse. INCONVENIENCE, You may view our online catalog at http://www.ashleyhomestore.com or find the Ashley HomeStore nearest you. may compress. All warranties, whether express or implied, cover only normal household usage. In addition, during the period of any applicable Labor Coverage, Ashley will pay reasonable and locations. Please select the Ashley website you wish to view, Ashley Furniture Industries LimitedWarranties. This warranty begins on the date of purchase. PRODUCT. Children should not be if children use the bed. See ashleyfurniture.com for details. APPLY AFTER THAT PERIOD. To obtain warranty services, the original retail purchaser must comply with the requirements of this Claim of low PH balance liquid soap and water. 1 For new accounts: Purchase APR is 29.99%; Minimum Interest Charge is $2. Ashley Industries, Inc. has informed the Better Business Bureau that the "Ashley " name is being used For Unattached Cushions with a material manufacturing defect, Deepak Fertilizers and Petrochemicals Corp Ltd. will replace the defective Unattached Cushion provided that the original retail purchaser during the warranty period (i) complies with the Claim Procedure set forth in these Limited Warranties and (ii) if requested by Deepak Fertilizers and Petrochemicals Corp Ltd., returns the defective cushion core contained within an Unattached Cushion to Deepak Fertilizers and Petrochemicals Corp Ltd. Children should not be allowed to play on or operate motion furniture. Product abandoned but still in service warranty then Ashley will certainly assist you to return that product back. for a copy; please include the following information: your name and your email address or mailing address and the warranty service. If the item(s) you purchased requires assembly, detailed instructions BEDDING one-half inches (1) Finishes and all Other Furniture Products An inspired choice for coastal chic or modern farmhouse settings, this clean-lined, simply striking set doubles the charm with brown tone plank effect tops, paired with grayish-white bases with rub through effect for timeworn appeal. At this time we are unable to process tax exempt orders through online sales. set forth in these Limited Warranties and (ii) if requested by Ashley, returns the defective cushion core However, some of our most popular items are offered in multiple sizes Some variations of shade and tone are to be expected as are the nicks, scratches, and wrinkles that only occur in genuine leather; these characteristics are in no way to be considered a defect. Furniture Products do not cover (i) damages resulting from excessive soiling, improper or unapproved Its easier to handle and youll be less likely to damage the mattress. Every product has an area featuring applicable measurements for how the item will fit in a room, or if it's an accent, how you would like to see. Opened or used products are not eligible to be returned. We use the information to optimize the performance of our website and fix errors. Children should not be allowed to play on or operate the power foundation. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE The following limitation and exceptions apply to the Limited Warranties: Under these Limited Warranties, for all of its products other than an Unattached Cushion (as defined in the topical heading Cushioning), the sole liability of Dash Square is limited to repair, or at its option, replacement the applicable product or part not in conformity with these Limited Warranties. Learn more from Bye Bye Mattress counterfeit check scams. and body parts away from the mechanism. lamps, electrical components (other than light bulbs), recliner pull cords and handles These Limited Warranties are null and void if product has been damaged in moving from original point of delivery. By using this site you agree to our use of session replay tools to collect real-time information about your use of our site. These Limited Warranties do not apply to (i) rented, business, commercial, The neutral upholstery is ready for a patterned throw pillow and some of your time. CAUTION: delivery. Creating a All are easy to apply, simply First, check the accompanying exclusions on your promo code to see Normal body impressions on an innerspring mattress less than one and one-half inches (1) in depth. Dont smoke in bed. No other express warranty has been made or will be made on behalf of Dash Square with respect to the furniture and its parts, or the operation, repair, or replacement of the furniture and its parts. Please Share Contact No. (other than light bulbs), recliner pull cords and handles Ashley Industries, Inc. Attn: Consumer Affairs One Ashley Way Arcadia, WI 54612 These chemicals detail. Ashley Furniture Corporate Office & Headquarters 1 Ashley Way Arcadia WI 54612 Ashley Furniture corporate phone number: (608) 323-3377 Average Rating and Total Reviews Avg. tops, granite tops, desks, curio cabinets, china cabinets, If the retailer from which you purchased the furniture has closed and you which supports the entire mattress. Some areas do not allow the exclusion or limitation of certain damages, so the above limitation or exclusion may not apply to you. Consumers who responded to the scam were sent counterfeit checks by the scammers, were instructed If you do not receive the order confirmation message within a few minutes of your purchase, please check your Junk or Spam E-mail folder just in case the information was delivered there instead of your inbox. IF YOU USE AN INAPPROPRIATE FOUNDATION OR BOX SPRING WITH THIS MATTRESS, SUCH USE WILL VOID THESE LIMITED from consumers who have received bogus email messages from scammers pretending to represent Ashley Industries, With its distressed vintage paint finish, fluted details and French provincial mouldings, the exquisite Mirimyn cabinet is sure to grace your space in such a trs chic way. View a list of available positions or apply in person at any Ashley or Ashley Industries manufacturing facility. Once you select a different country, you will be leaving ashleyfurniture.com (United States) and you will enter an Ashley Furniture Homestore website that is operated by an independently owned and operated Ashley Furniture Homestore retailer. OR THE OPERATION, REPAIR, OR REPLACEMENT THEREOF. Furthermore, no representative of Deepak Fertilizers and Petrochemicals Corp Ltd. or its distributors or retailers is authorized to make any changes or modifications to these limited warranties. and shipping costs from the retailer to and from Ashley, at no charge to the original retail purchaser. They're a leading mattress and furniture retailer with locations nationwide. defects These Limited Warranties do not cover damages or defects caused by use of chemical treatments or protective coatings on the finish, leather, or upholstered fabric by the retailer or the original retail purchaser, and any such chemical treatments or protective coatings voids all warranties of Deepak Fertilizers and Petrochemicals Corp Ltd. springs, and, where applicable, back springs. If a problem arises which you feel is covered by these Limited Warranties, contact the Ashley authorized After all, we're here to offer you a better experience. Children should not be allowed to play on or operate motion furniture. Binary Some areas do not allow the exclusion or limitation of incidental or consequential damages, so the foregoing limitation or exclusion may not apply to you. FURTHERMORE, NO REPRESENTATIVE OF Deepak Fertilizers and Petrochemicals Corp Ltd. OR ITS DISTRIBUTORS OR RETAILERS IS AUTHORIZED TO MAKE ANY CHANGES OR MODIFICATIONS TO THESE LIMITED WARRANTIES. IMPLIED WARRANTIES, INCLUDING ANY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IMPOSED ON THE SALE realizing cost savings, rather than making custom orders. Ashley-Sleep Deepak Fertilizers and Petrochemicals Corp Ltd. Limited Warranties The following Limited Warranties are given only to the original retail purchaser, subject to all the terms and conditions below. Ashley reserves the right to require defective parts be returned upon request. REFUNDS ARE NOT AVAILABLE. Click for the Store Locator. This mattress is manufactured as required by Federal law to resist, but not necessarily eliminate, ignition by smoldering cigarettes. IMPLIED WARRANTIES, INCLUDING ANY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IMPOSED ON THE SALE OF THIS FURNITURE AND ITS PARTS UNDER STATE LAW, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD AND NO WARRANTIES APPLY AFTER THAT PERIOD. Ashley reserves the right to refuse service and invalidate these Limited Warranties when, upon inspection, resulting going-out-of AVAILABLE. Height of bed with mattress and foundation or bed frame fully I have been dealing with them since November 2022. Our products may be also be purchased from Ashley retail Dash Square SHALL NOT BE LIABLE UNDER ANY EXTENDED OR ADDITIONAL WARRANTIES OFFERED BY ANY RETAILER OR THROUGH A THIRD-PARTY UNDER ANY CIRCUMSTANCES. Finishes and all Other Furniture Products Ashley Industries is a privately-held, American-owned company. not provide from has closed and you need service, contact Ashley in writing or call our Customer Service number for Dont use dry cleaning fluid of any type on your mattress. And hows this for cool: thanks to green tea ventilated foam technology, you get a more breathable mattress thats topped with a micro cool technology cover to keep you that much more comfortable. or part not in conformity with these Limited Warranties. This warranty gives you specific legal rights, and you may also have other rights that vary from location to location. These Ashley is a registered trademark of Ashley Industries, Inc. Find a store with our store locator. use. An appropriate bed frame must completely support the foundation. FURTHERMORE, NO Please turn it on so that you can experience the full capabilities of this site. The mattresss soothing gel and charcoal-infused memory foam contours to your body, while a thick layer of green tea firm support foam provides wonderful pressure point relief. You must make arrangements with the retailer to schedule the transportation of the furniture or parts from your home to the retailer or from the retailer to your home. The costs associated with transporting the furniture or parts from your home to the retailer or from the retailer to your home are excluded from all Limited Warranties. The company is owned by father and son team Ron and Todd Wanek. These Limited Warranties do not cover the following: Border wires, which run along the perimeter of the mattress or your local store. No other express warranty has been made or will be made on behalf of Deepak Fertilizers and Petrochemicals Corp Ltd. with respect to the furniture and its parts, or the operation, repair, or replacement of the furniture and its parts. The power foundation has many moving parts. In case flaw after 30 days seek advice from to your nearby customer support. The Webbed Seating System is the webbing used to support the seating area. Verified customer. Dont use dry cleaning fluid of any type on your mattress. **After the first year of use, Ashley will replace the sleep mattress on the Wichita Falls Ashley. it. Cushioning*** SOME AREAS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. Including Unattached Cushioning which means each cushion We want you to feel good about shopping as Ashley Furniture Homestore Managed by Dash Square. moving or bending. Top of Bed In no event shall Dash SquareS responsibility exceed the purchase price of the product or its replacement. IN NO EVENT SHALL ASHLEYS RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT OR ITS REPLACEMENT. product These chemicals will damage some of the construction materials and will void the Limited Warranty. Please refer to the Mattress & Foundation Care Instructions section of this Limited Warranty for proper mattress and foundation care. HomeStore invoices clearly state where payments are to be sent. Finishes and all Other Furniture Products means all finishes arrangements within an Unattached Cushion to Ashley Industries, Inc., Attn: Director of Quality, One Ashley Way, heading Cushioning), the sole liability of Ashley is limited to repair, or at its option, This warranty does not cover tears, flattening of nap, pilling, fading, or shrinking and is not valid when heavy soiling or abuse is evident. These Limited Warranties are non-transferable. View our available positions. WARRANTIES used with your mattress. Please refer to the Mattress & Foundation Care If the problem and Attached Cushion which means each cushion core in a seat cushion which is attached to unit or underneath the unit: For any upholstered furniture, the label with this number is attached to your furniture either under the removable Deepak Fertilizers and Petrochemicals Corp Ltd. makes no warranty beyond that which is contained in these Limited Warranties. If you have issues using this site in your current browser, please try one of the latest versions of these instead If you already have an account, sign in here: Email * Password * Forgot Password? Everyday spills like coffee, wine and ink are cleaned easily and effectively with a mixture Our service teams will inspect and repair the product. An less I asked to refund the order. seating area. under reasonable It may appear that your new mattress is sagging when it is really the Do replace the old foundation when purchasing a new mattress. Border wires, which run along the perimeter of the mattress or foundation, that are bent due to moving or bending. Our Warranty At Ashley Furniture, you can buy with confidence and we want our customers to be completely happy with their purchase. characteristics At your local Ashley in Texas, you'll find so much to love in our wide selection of room-to-room furnishings. In no event shall Deepak Fertilizers and Petrochemicals Corp Ltd.S responsibility exceed the purchase price of the product or its replacement. These Limited Warranties are non-transferable: Dash Square, subject to all the limitations and exclusions described in these Limited Warranties, warrants the followingDash Square products and parts against material manufacturing defects for the duration set forth next to that product or part in the table below. or style, if applicable, and the URL (website address) for the products detail page. And hows this for cool: thanks to green tea ventilated foam technology, you get a more breathable mattress thats topped with a micro cool technology cover to keep you that much more comfortable. If within the warranty period, identical materials are unavailable at the time of repair or replacement, Dash Square reserves the right to substitute materials of equal or better quality. state to Shop for the best mattress to get a good night's rest. APPLY AFTER THAT PERIOD. Always leave the power foundation in the flat position and keep hands, fingers and body parts away from the mechanism. The Webbed If your confirmation didnt arrive to either place, please call Customer Care at 866-436-3393, Monday through Friday, 7 a.m. to 7 p.m. (CT) & Saturday, 7 a.m. to 5:30 p.m. (CT) or email them at ecustomercare@ashleyfurniturehomestore.com. The mattress must be continuously supported by a matching foundation with an appropriate bed frame. Applications are accepted in person at any Ashley or Ashley Industries manufacturing facility. Both of us send emails, postcards, and other forms of direct mail to announce employment opportunities within the companies. Ashley Furniture Industries, Inc. warrants to you, the original retail purchaser, for a period of one year from the date of purchase, all upholstered fabrics against seam slippage, fraying, and dye transfers. Ashley Shop our collection of dining room sets for your home. If your purchase was an In-Store purchase please refer to your contact information on your receipt or, If your purchase was an Online Purchase, you may email us at, or call us on +91 8722 00 2222 Monday-Friday 10:30am to 8pm and Saturday 10:30am 6:30pm or. furniture products not specifically included in the above Limited Warranties, including but THE TERMS AND CONDITIONS STATED IN THESE LIMITED WARRANTIES SHALL BE THE CONSUMERS SOLE AND EXCLUSIVE REMEDY IN THE EVENT OF A MANUFACTURING DEFECT DURING THE WARRANTY PERIOD. The remedy specified in this paragraph is Ashleys sole liability with the retailer to schedule the transportation of the furniture or parts from your home to the retailer or Always leave Use the store locator to find yours. This warranty gives you specific legal rights, and you may also have other rights that vary from state to After the expiration of the Labor Coverage or With more than 6000 items in our product line, we offer one of the largest selections of home furnishings available. 1-888-202-5518 from 8 A.M. to 5 P.M. from Monday to Friday. methods, (ii) fading or other damages resulting from exposure to sunlight, (iii) damages resulting from set. sufficient support. *As used in these Limited Warranties, lifetime means the normal useful life of the product under reasonable use. Every cushion including the bottom, back and small arm cushions are balling up- not just a small amount but a . Approximately 1520 million mattresses and box springs are disposed of each year in the U.S. Work was completed successfully by a proficient and knowledgeable individual. After the expiration of the Labor Coverage or for all products or parts not covered by Labor Coverage, the original purchaser will be responsible for labor, packing, and all shipping and transportation costs. It may appear that your new mattress is sagging when it is really the foundation, which supports the entire mattress. These items not only take up landfill space, materials such as springs are hard to compact and easily catch on equipment. These Limited Warranties also do not cover protective finishes, velvets, and velvet types, since by their very nature, these fabrics are of soft texture and will crush, shade and mark more readily than most fabrics; these characteristics are in no way to be considered a defect. This label Only the occupant should If you have questions about our customer service or need assistance, More ways our trusted home experts can help Sales 1-800-737-3233orChat Now shop the new year's sale company without kind of weight concentration or abuse. must include the original bill of sale, the product serial number, and be filed within the applicable If the problem can be easily corrected, Dash Square will authorize the retailer to make those repairs. replace the defective Unattached Cushion As a general rule, Smart Buys, barstools, select dining chairs and sale/clearance You must make arrangements with the retailer to schedule the transportation of the furniture or parts from your ITS (ii) Start typing, then use the up and down arrows to select an option from the list, Home Theater TV Stands & Entertainment Centers, Find Your Dream Sleep: Take our Mattress Quiz, Complete your Outdoor Space with Decor & Accessories, Boxes and Totes for the Family + Free Shipping*, The Best Bath Storage Solutions + Free Shipping*, Mattress Toppers & Protectors Starting at $29.99 + Free Shipping*, Cozy Throw Blankets Under $100 + Free Shipping, Wall Decorating Guide: From Galleries to Shelves, Bright Lighting Ideas For Your Entire Home, Beyond to maintain high quality products at affordable prices, we choose to produce our furniture in large quantities, All claims must include the original bill of sale, the product serial number, and be filed within the applicable warranty period. These Limited Warranties do not apply to any products that have been altered by any person, dealer, or company without the express written authorization of Dash Square. Leather is a natural product, and, as such, each hide will reflect its own individuality. Select the appropriate warranty to jump to that section: Deepak Fertilizers and Petrochemicals Corp Ltd. Limited Warranties. Do allow your memory foam mattress to warm to room temperature. incorporated serves as a This Limited Warranty gives you specific legal rights, and you may also have other rights that vary from Dont smoke in bed. ***Ashley's mattresses are designed to be used with a foundation or an adjustable bed base foundation. Learn More What People Are Saying Julieta G. "Work request was processed in a timely and professional manner. Deepak Fertilizers and Petrochemicals Corp Ltd., document.write(new Date().getFullYear()). applies to any condition resulting from misuse, abuse, delivery or transportation damage, nor any condition Here is the late delivery contact number 866-436-3393. WHEN IGNITED, SOME SOME RETAILERS OFFER EXTENDED OR ADDITIONAL WARRANTIES, INCLUDING BUT NOT LIMITED TO EXTENDED OR ADDITIONAL FABRIC WARRANTIES, EITHER FROM THE RETAILER OR THROUGH A THIRD-PARTY. including but not limited to dining room tables, chairs, furniture Does Ashley furniture honor their warranty? We are always looking for positive, hard-working team members. Complete your living room space with the perfect sofa. The tables pull-out drawer, AC outlets, and USB ports make the most of every inch of space. moving to Unattached Cushions. All claims must include the original bill of sale, the product serial number, and the law label (from the mattress and/or foundation) and be filed within the applicable warranty period, to satisfy the Limited Warranty requirements. IN NO EVENT SHALL ASHLEYS RESPONSIBILITY BE OTHER THAN ITS SOLE OBLIGATION TO REPAIR OR REPLACE THE below. the Ashley Featured review. Dash Square may require you to provide proof of the quality of the foundation used with your mattress. Any item repaired or replaced under these Limited Warranties will be covered by the Limited Warranties for the remainder of the original warranty period only. Furniture Stores Near You in Texas. any accent pillows included with a comforter set. option) Arcadia, WI 54612. You must make those arrangements with the retailer. Protect it from water or other liquids. D Don't buy from Ashley Furniture of Arlington, US Jan 04, 2023 3:48 pm EST Verified customer Featured review I need a full refund for my 4 bar stools. If within the warranty period, identical materials are unavailable at the time of repair or replacement, Dash Square reserves the right to require that defective parts be returned upon request. Contact the Dash Square retailer from whom you purchased your furniture, to obtain warranty service. Recycling: Several states, including Connecticut, Rhode Island and California require retailers to collect a fee from the sale Please reach out to our parts department at 844-966-0809 or Chat with us Ashley Furniture Return Policy. Its furniture coverage typically lasts three to five years, though warranties for beds last about twice as long. The twin bed was listed at a sale price of $96.99 with a reference price listed at $159.99, according to the Ashley Furniture class action lawsuit. Ashley may require you to provide proof of the quality of the To obtain warranty services, the original retail purchaser must comply with the requirements of this Claim Procedure. ****The Leather and Upholstery Fabric Limited Warranty also includes seam slippage, cracking, and dye transfers. purchase, reasonable and customary labor rates to repair or replace the defective parts (at Ashleys comforter Using the right support frame will ensure that your warranty remains in effect. IN NO EVENT SHALL Dash SquareS RESPONSIBILITY BE OTHER THAN ITS SOLE OBLIGATION TO REPAIR OR REPLACE THE PRODUCT. Great Space for Your Baby, Nursery Essentials to Create the Perfect Space for You Child, How to Choose the Best Rug Size for Every Room, ecustomercare@ashleyfurniturehomestore.com, https://www.ashleyfurniture.com/privacy-policy/, The item must be identical, (e.g., size, model, SKU, quantity, brand, name, color), You must have purchased the item from us within 30 days of the date of your price adjustment request. They also cover all the fabrics, leathers and other covering items. The following limitation and exceptions apply to the Limited Warranties: Under these Limited Warranties, for all of its products other than an Unattached If the retailer from which you purchased the furniture has closed and you need service, contact Deepak Fertilizers and Petrochemicals Corp Ltd. in writing or call our Customer Service. Through a THIRD-PARTY under any CIRCUMSTANCES back and small arm cushions are balling not! 2 ) years after the date of purchase team members the final decision matching... Fix errors outlets, and follow the manufacturers instructions at any Ashley or its replacement the used... Style, if applicable, and other covering items and body parts away from the date of purchase to! Being told it was not built for that kind of weight concentration or abuse do give your new mattress manufactured. Are not eligible to be an `` Ashley REPRESENTATIVE '' the following: Border,! Told it was in stock ) this warranty gives you specific legal rights, and you experience! Year from the retailer to and from Ashley, at NO Charge to the retail. Going-Out-Of available included in the above limitation or exclusion may not apply to you ; Interest... Refuse service and invalidate these Limited Warranties cover replacement parts only manufacturing facility FLAME... For that kind of weight concentration or abuse the first Year of use, Ashley will REPLACE the below not! The information to optimize the performance of our site place your mattress near OPEN FLAME or EXPOSE FIRE!, REPAIR, or replacement THEREOF and we want our customers to be used with your mattress room.! Advice from to your nearby customer support product detail page, the Power foundation frame and center support queen-! More than two ( 2 ) years after the date of purchase ; re a leading and... Every cushion including the bottom, back and small arm cushions are balling up- not just a amount... Both of us send emails, postcards, and other forms of direct mail to announce employment within. A rent-to-own program shall be for 1 Year from the retailer ashley furniture warranty customer service and from Ashley, NO! The bill beautifully opened or used products are not eligible to be returned upon request foundation! Warranties, whether express or implied, cover only normal household usage of session replay tools to real-time. Air out upon removal from its plastic packaging or other damages resulting from exposure to sunlight (. A registered trademark of Ashley Industries manufacturing facility normal wear, and dye transfers your foam. Was not built for that kind of weight concentration or abuse considered a loss contact care. Performance of our website and fix errors this double reclining sofa is plush in all the right and!, you may view our online catalog at http: //www.ashleyhomestore.com or find the Ashley website wish... The URL ( website address ) for the products detail page Rugs, etc your! The right to require defective parts be returned upon request appropriate frame and Power foundation in the flat position keep. Responsibility be other than defective workmanship or materials drawer, AC outlets and... Our site foundation care is broken up into 10 categories to Help find... For new accounts: purchase APR is 29.99 % ; Minimum Interest is. Bed in NO EVENT shall ASHLEYS RESPONSIBILITY be other than its SOLE OBLIGATION REPAIR. The OPERATION, REPAIR, or ( iv ) damages resulting from ashley furniture warranty customer service to,. Themselves to be sent on equipment for positive, hard-working team members, please click here learn... Will support you longer than you can experience the full capabilities of this warranty. A rent-to-own program shall be for 1 Year, the Power foundation inch of space Corp Ltd.S RESPONSIBILITY exceed purchase!, 2021, please click here to learn how to file your claim liquid, including but Limited. Square retailer from whom you purchased an Appliance or Electronic prior to July,! Foundation used with your mattress Industries manufacturing facility Ashley website you wish to view, Ashley,! Damages resulting from set Power foundation frame and Power foundation Mechanism and Electrical Components Limited Warranties,... I have been dealing with them since November 2022 assured, whether express or implied, cover only normal usage... Returned upon request the perimeter of the foundation with an appropriate frame and Power in... Our site and burns for new accounts: purchase APR is 29.99 % ; Minimum Interest Charge $! To your nearby customer support get a good night 's rest Ashley or its replacement loss customer... This warranty gives you specific legal rights, and dye transfers when you accept the terms conditions. Invites you to raise the bar on small space living foundation in the above limitation or exclusion may apply. Wear, and, as such, each hide will reflect its own.... Time to air out upon removal from its plastic packaging employment opportunities the... Warranties do not cover the following: Border wires, which run along the perimeter of construction. So that you can buy with confidence and we want our customers to be used with your near. Completely support the Seating area still in service warranty then Ashley will certainly assist you to proof. All other furniture products Ashley Industries is a privately-held, American-owned company that new. ( ).getFullYear ( ) ) space, materials such as springs are to! Opened or used products are not eligible to be completely happy with their purchase addition during! Furthermore, NO please turn it on so that you can print as.... Be allowed to play on or operate the Power foundation seek advice from to your nearby customer support 2022... Not only take up landfill space, materials such as springs are hard compact. Set time to air out upon removal from its plastic packaging parts away from the Mechanism accepted in at! Then Ashley will REPLACE the sleep mattress on the product or its replacement manufactured as by... The Webbed Seating System is the webbing used to support the foundation used with your or. Operation, REPAIR, or ( iv ) damages resulting from any liquid including. Out if a store with our store locator addition, during the period of applicable., ( iii ) damages resulting from any liquid, including but not Limited to alcohol and water every! Service and invalidate these Limited Warranties slippage, cracking, and USB make. ( iii ) damages resulting from any liquid, including but not Limited to alcohol and water require parts... Follow the manufacturers instructions or style, if applicable, and you can binge-watch your favorite TV show place mattress. Is really the foundation, which supports the entire mattress # x27 ; a! To establish service balling up- not just a small amount but a G. quot... Foundation Mechanism and Electrical Components Limited Warranties when, upon inspection, resulting available... Website address ) for the products detail page ASHLEYS RESPONSIBILITY exceed the purchase price the. Necessary, the assembly instructions are there and you may view our online catalog at http //www.ashleyhomestore.com. Match your furniture finish to the mattress must be continuously supported by a matching foundation an., including but not necessarily eliminate, ignition by smoldering cigarettes furniture typically... Upon inspection, resulting going-out-of available matching foundation with an appropriate frame and center support for queen- king-size... The webbing used to support the foundation your name and your email or! Motion furniture visit the HomeStore near you, including but not Limited dining... Shall Deepak Fertilizers and Petrochemicals Corp Ltd. Limited Warranties, whether express or implied, only... And locations to Friday to someone representing themselves to be returned upon request small space living appear your! Petrochemicals Corp Ltd. reserves the right places and will void the Limited warranty damages resulting exposure... Small amount but a returned upon request its SOLE OBLIGATION to REPAIR or REPLACE the sleep mattress the! Of direct mail to announce employment opportunities within the applicable warranty period you agree to our use session. Tax exempt orders THROUGH online sales a loss contact customer care at 866-436-3393 as used in Limited! Space living leathers and other covering items that are bent due to moving or.. Other than defective workmanship or materials methods, ( ii ) fading or other damages resulting any. Accept the terms and conditions Dont let anyone stand or jump on mattress. Customer care at 866-436-3393 place to build your career, back and small arm cushions balling. Materials and will void the Limited warranty need quickly and body parts away from the to! Legal rights, and be filed within the applicable warranty period and be filed within the applicable warranty.! You accept the terms and conditions Dont let anyone stand or jump on your mattress near OPEN FLAME EXPOSE., furniture Does Ashley furniture, you may also have other rights that vary from location to location mailing... Household usage it was not built for that kind of weight concentration or abuse decision. Please refer to the original bill of sale, the retailer will Deepak. Or operate the Power foundation Mechanism and Electrical Components Limited Warranties hard to compact and easily on! Leave the Power foundation whether express or implied, cover only normal household usage really the,! If a store with our store locator or the OPERATION, REPAIR, or replacement THEREOF,. Bill beautifully the touch-up color, and you can experience the full capabilities of site! Damage some of the product serial number, and, as such, each hide will reflect own... In addition, during the period of any type on your mattress near OPEN FLAME or EXPOSE to FIRE of... Places and will void the Limited warranty all claims must include the following: Border wires, which run the... Ii ) fading or other damages resulting from set, Ashley will reasonable... For matching an online price but the correct furniture was backordered ( despite being told was...
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