The General Manager (GM) may permit certain private organization fundraisers in public areas of an Exchange facility, such as a lobby or the front of the building. We are especially proud to serve one of the largest retiree communities in CONUS. Shop Army & Air Force Exchange Service DEALS CLEARANCE WEEKLY AD Tyndall Main Exchange Tyndall Main Exchange 220 Mall Lane, Suite 2 Building 950 Tyndall AFB , FL 324035555 United States Store Hours: Mon-Fri 0900-1700 Sat 0900-1700 Sun Closed Phone: 850-286-5880 HR Office (850) 678-7111 Ext 227 Food Court COVID-19 Notice The Exchange management also attends Command Briefs, Community Service Council meetings, Newcomers Briefings and other forums where you are heard. Every cent we earn goes back to our customers in one form or another. Exchange Post. Matthew A. Beatty General Manager(253) 964-5955. The goal of the MacDill AFB Exchange is to be our customer's first choice by providing high quality merchandise and services at low prices. Lewis Main Shopping Center Bldg 5280 Slim Chickens (253) 964-4430 Sat 0900-1800 The only real potential for your information to be leaked would be if someone was watching you type in your SSN & birth date. History and Mission. The main store at Fairchild AFB encompasses over 34,000 square feet and carries a complete line of products from clothing and jewelry to outdoor living. 2023 The EXCHANGE, You can also search by City/State or Base Name. Please be sure you bring two forms of current government photo ID, and if you are a family member we will also need a copy of your sponsors orders. CONUS DISTRIBUTION CENTERS . 104). This also ensures that organizations conducting fundraising are in compliance with other DoD and service regulations applicable to their activities. 9214, Fifth Ave. (334) 503-9044 Store Hours: Mon - Sat 9:00 a.m. - 7:00 p.m. Sun 10:30 a.m. - 6:00 p.m. Customer Service Representative (Former Employee) - Lakewood, WA - September 23, 2022 The workload was manageable as co-workers would often help out when they saw the need. Customers are charged the advertised price and the item is shipped. United States, Mon-Sat: 0900-1800 Customer Service. The Exchange is a proud sponsor of numerous Exchange Programs; Airman/NCO of the Quarter and Year, Welcome Newcomers, Re-Enlistment, Recycling, and Retiree Day Open House events. Our employees have been trained to ensure all customers are treated fairly and with respect when making refunds or adjustments. The Exchange is centrally located throughout Okinawa Japan with operations on Camp Gonsalves, Camp Schwab, Camp Hansen, Camp Courtney, Camp McTureous, White Beach, Camp Shields, Torii Station, Kadena AB, Camp Lester, Camp Foster, Camp Butler, MCAS Futenma, Camp Kinser, and Naha Port. I look forward to making us your first shopping choice. AAFES is a joint military activity providing quality merchandise and services to active duty, guard and reserve members, military retirees and their families at competitively low prices. Our concessionaires are civilian-owned businesses and they must comply with state tax laws. If the system is clear, no record is kept of the inquiry. Your online security is certainly something we strive to protect, and the entire transaction from login to order confirmation is SSL secured with 128bit encryption. Exchange Quick Facts. Clear Creek Exchange About My Order. VetVerify is a shared verification service of the four military exchanges (AAFES, NEXCOM, MCX and CGX) that supports the Veterans online shopping benefit by verifying Veterans who cannot be authenticated by the exchanges alone. Sustainability. Other Mon-Fri 0900-2000; Sun 1000-1800 Base . Chris DeBrier August 14, 2017. Warranties. Some 24 percent are military family members and 2 percent are active-duty military that work during off-duty hours. Tyndall AFB Exchange is proud to serve you, the best customers in the world..We are committed to providing a high level of customer service to Tyndall AFB and the surrounding communities. Simply visit your local Exchange, where friendly associates can quickly process most returns and refunds, or assist with product replacements. Check the "aafes employee self service login page" Portal here to get the information that you are looking for and Just click on the result pages. Tyndall AFB is situated on a peninsula and its beaches are known for being some of the most beautiful beaches in the world with sugar white sand and emerald green waters. 219 1-512-672-7445 036-868-2240 Daily 0800-1800 Make Reservation Car Rental Air Force Inn 1-512-672-7433 036-868-2239 Daily 0800-1700 Olympic Services Mall Facilities: Bldg. AAFES is a multi-channel retailer, offering products to authorized customers via retail stores, catalog and online. About the Exchange. Most states require the collection of state sales taxes even by military exchange concessionaires. Tampa, FL 336215050 They support the Director/CEO, the Board of Directors, the Chief Operating Officer, plus the CONUS, Pacific and European Region staffs, our primary operating officials. Senior Vice Presidents, Directors, and Special Staff (Inspector General and General Counsel) are our department heads. Exception will be made for customers who were deployed upon presentation of orders. Main Store Bldg. Customer Service. Nicholas Nguyen General ManagerMacDill AFB Exchange. Each facility manager is empowered to work with you, should you have any questions or concerns. This sometimes means we sell gasoline below cost. Our progress and growth are the result of your loyal patronage and each associates contribution and dedication in taking responsibility to ensure we have the right merchandise, at the right price; while providing you the very best customer service possible. AAFES Base Exchange accepts credit cards. This means customers can take the item home that day! When customers spend money at outside stores, it means less money for the MWR activities. Coast Guard Mail order companies do not incur the amount of overhead expense (personnel cost, direct expenses, depreciation, etc.) The Exchange is in business to serve soldiers, airmen and their families around the world. Visit Customer Care. Branch: HR Office 813-840-0601. They are keys to the success of the Exchange and our headquarters. Commissaries are funded by tax dollars and sell groceries and other household merchandise at cost plus a five percent surcharge, which is used to pay for commissary construction and renovation projects. (Local shopping community boundaries are determined by the General Manager). Status: HR Office (509) 244-3642. In addition each facility has customer comments cards. If you would like a response on your comment, please provide current contact information below. 1. In addition to low prices our Military Star card offers a low interest rate and is now recognized by all services at military exchanges. An even exchange or refund can be made within 90 days, except as follows. Corporate Communications Editor / Staff Historian lost our order ticket, can't get ahold of anyone, phone extension doesn't work, and customer service doesn't speak english. Money was decent. We must establish our prices to cover operating expenses such as inventory costs, employee salaries, utilities, plus new construction and renovations of existing facilities. It's the Exchange's mission that gives us a clear reason for being. In addition to low prices, our Military Star Card offers a low interest rate and is now recognized by all services at the military Exchanges. Plus, many Internet retailers are willing to sacrifice their earnings for sales volume in an effort to get customers to use their sites. If we do not have an item or particular service that you are looking for, please visit our online website at shopmyexchange.com for an endless aisle of extended options. Call 238-8851 or 01638-548851 or email . We are proud to serve the best customers in the world here at the Great Place. This is by DoD Directives and will always be required for fiscal transactions done at any military exchange until the military services and DoD develop and deploy alternate methods of identifying service members and their families. PO Box 660202 PRIVACY ACT OF 1974: Disclosure of personal information is solicited by Title 5, United States Code, Section 301, and is voluntary. Bldg 926 Lousy hours and limited selection. Unknown. AAFES Logistics Customer Service Contacts . You truly get a return on your shopping investment when visiting your local Exchange. Ft Hood, TX 765440000 If a customer requests a refund with a sales receipt, a refund will be made (in the same form of payment as original purchase or Exchange gift card). This is a break-even policy we believe is fair and equitable. These incremental costs are bona fide costs that include (where applicable) costs related to the gas coupon management program as well as labor costs, depreciation and other miscellaneous expenses associated with providing gasoline to our customers overseas. How is AAFES Base Exchange rated? Every cent we earn goes back to our customers in one form or another. Langley Air Force Base In addition to low prices, our Military Star card offers a low interest rate and is now recognized by all services at military Exchanges. Not great hours though. HR Office (850) 678-7111 Ext 227. We at Fairchild Air Force Base are thrilled to welcome you to any of our facilities. The Military Star card is accepted at all Exchange activities. We are truly Family Serving Family at the Exchange. Visit your Exchange facilities. We also have facilities in Yakima, WA; Portland, OR; Camp Rilea, OR and Kingsley Field, OR. javascript must be enabled for the correct page display. If the system shows an amount is due to the Exchange, we will apply the customer's refund toward the debt. HR Office (253) 964-2522. See 22 photos and 6 tips from 755 visitors to Hickam AAFES BX. Mon 0700-2100 Sat 0800-2100 . Sat 0900-1700 22 Photos . Domestic Traffic Customer Service Office: (214) 312-3015. International Traffic Customer Service Office: (214) 312-2876 . Get exclusive email-only offers and advance notice about sales & events. In fact, if the price difference is less than $10, we'll lower the price for the customer immediatelyno proof required. Sometimes there was a slight difference in the features offeredor our price for the item included accessoriesor our warranty was better. Hours Not Provided We must balance support of installation fundraising, and contractual obligations to concessionaires and vendors, with this mission. AAFES also supports deployed troops with programs such as Gifts from the Homefront and Help Our Troops Call Home. These programs allow any American to show support for those fighting for freedom by sending gift certificates or prepaid phone cards to deployed troops. AAFES is a multi-channel retailer, offering products to authorized customers via retail stores, catalog and online. These funds are used by the services for libraries, golf courses, ticket and tour services, music programs, gyms, hobby shops, and much more. Mon- Sun 0900-2130 Phone: 253-964-3161 HR Office (253) 964-2522 Food Court COVID-19 Notice Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice - please check your local Exchange Facebook for up to date information. Please feel free to email me. Once the customer has owned the merchandise longer than the period of time specified and experiences a problem, the manufacturers warranty provides customer protection. Accordingly, the Exchange pays state, federal and local motor fuel taxes, as well as underground storage fees, etc. My personal promise is to take immediate action to resolve your concern, if for any reason your concerns or comments are not met to your satisfaction please feel free to contact me. Aafes Exchange Jobs, Employment | Indeed.com By using Indeed you agree to our new Privacy Policy, Cookie Policy and Terms, which we encourage you to review. The internet provides the ability to extend the exchange benefit to customers worldwide, regardless of where they are located. We are not authorized to sell fuel below our dispensed cost. Guard/Reserve The Exchange will continue to safeguard the confidentiality of this data. Mon-Sat 0800-1800 Sun 1000-1800 Gas Pumps Open 24 hrs Ryuseki Car Care Center 1-512-672-7225 036-868-2215 Mon-Sat 0800-1700 Sun Closed Car Rental Bldg. Underpaid for the amount of hours worked. Sun 1000-1700 . Aafes Customer Experience Associate (Former Employee) - Schofield Barracks, HI - May 29, 2022 In Hawaii it was so fun to work there but at ft hood it was miserable one good manager and the rest made you hate your life. My personal promise is to take immediate action to resolve your concern, if for any reason your concerns or comments are not met to your satisfaction. In those cases, as well, the manufacturer requires a sales receipt for proof of purchase and warranty start date. Safety, U.S. ARMY INSTALLATION MANAGEMENT COMMAND, "We Are the Army's Home - Our management team and associates strive to make each visit a pleasant one; showing pride in the accomplishments we've achieved and leading the way forward with each new service and facility we seek to better serve you. Tyndall AFB provides endless recreational activities, including a base library, swimming pool, RV camp site, sailing and power boating, scuba diving, snorkeling, endless surf and deep-sea fishing. The Army & Air Force Exchange Service remains committed to increasing the value of the Exchange to its customers while continuing to give back to the military community. Non-refundable: Gift cards; prepaid music, wireless and phone cards; opened iPods, intimate apparel, breast pumps and bathing suits; personalized items; special orders; firearms; ammunition. Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. We appreciate the military customer, families, civilians, and other DoD personnel that are authorized to shop our facilities. Enlisted To help us to continue improving the customer experience I personally welcome your comments and feedback to me at swenson@aafes.com. We are always looking for photos, memorabilia or documents pertaining to The Exchange and its origins. 2023 The EXCHANGE, You can also search by City/State or Base Name. When military members deploy to remote locations around the world, AAFES is right there with them, offering products and services to bring Soldiers and Airmen a taste of home. We at Joint Base Lewis-McChord Exchange are thrilled to welcome you to any of our facilities. Store Phone: 618.212.3898 Fax: 618.256.2349 DSN: N/A DSN FAX: N/A Store Email: ScottAFB.commissary@deca.mil Make This My Store Store Hours Normal Hours Sun 0900 - 1900 Mon 0800 - 1900 Tues 0800 - 1900 Weds 0800 - 1900 Thurs 0800 - 1900 Fri 0800 - 1900 Sat 0900 - 1900 Deli/Bakery Hours Sun 0900 - 1900 Mon 0800 - 1900 Tues 0800 - 1900 Weds . Sat 0900-2000 They include a barber and a beauty shop, alterations, Military Clothing Store and an electronics accessory store. 125 were here. Our Exchange facilities are located off exits 119 - 125 from I-5. (If the item is not available online, customers can Contact Us to determine if an authorized substitute may be available at a savings equal to the advertised savings.) We are especially proud to serve our Retiree Community! 30 days: Jewelry and watches, camcorders, televisions, digital cameras, furniture, mattresses, major appliances, gas-powered equipment and DLATS (government-issue clothing). Mon-Sat 1000-1900 . The Exchange is a proud sponsor of numerous Exchange programs: Airman/NCO of the Quarter and Year, Welcome Newcomers, Re-Enlistment, Recycling and Retiree Day Open House Events. At a minimum the Exchange does weekly surveys of at least five locations selling motor fuel, deemed by the local GM to be the competition, and establish the Exchange price equal to the lowest price surveyed for each grade of fuel sold. Exchange By The Numbers. Our management team and associates strive to make each visit a pleasant one; showing pride in the accomplishments we've achieved and leading the way forward with each new service and facility we seek to better serve you. Waco DC Customer Service . The Exchange also operates a Burger King, Thomas Hammer Coffee Roasters, Survival Exchange, Class Six, and Express. We are located twelve miles from Panama City and nine miles from Mexico Beach. The Okinawa Exchange offers a vast variety of Retail, Services, and Food options to select from. AAFES Exchange Service insights Based on 299 survey responses Areas for improvement Trust in colleagues Sense of belonging Fair pay for job Fun workplace Outdoor Living (Former Employee) - Fort Polk, LA - December 1, 2022 Fun and exciting. Charlyne CJ Morganfield The Exchange management also attends Command Briefs, Community Service Council meetings, Newcomers Briefings and other forums where you are heard. DPW Service Order Form (Garrison Only) If you are residing in Italy, the refund can be done at any Exchange facility in Italy. The U.S. Congress has waived this immunity with respect to motor fuel sold by the Exchange (Hayden Cartwright Act, 4 U.S.C. AAFES Laundromat Open 24 hours . Co-workers make the work more enjoyable, but pay was not great. . javascript must be enabled for the correct page display. Fairchild AFB, WA 990119447 Rank: Get exclusive email-only offers and advance notice about sales & events. We require contact information to ensure our reviewers are real. Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. At the same time, we have a financial commitment to support the morale, welfare and recreational (MWR) activities of the Army and the Air Force (i.e., libraries, bowling alleys, gyms, golf courses and more). When a customer presents a check for cash or purchase, we enter their SSN into our cash register system, which indexes the checking account number to their SSN in order to identify the writer if the check is returned dishonored. 4,173,366 reviews on ConsumerAffairs are verified. Our focus is to deliver quality goods and services at competitively low prices at our 3,100+ locations worldwide and available 24-hours a day online. See details and enter for your chance to win! Returns & Exchanges. Doing Business With The Exchange. Additional information can be found online under the Privacy Notice link located at the bottom of this page. As prescribed by the Naval Tax Free Administrative Office, and the Italian Ministry of Defense, coupons will only be refunded for 60 days after expiration date. Mail the POGs to the Exchange HQ and a refund check will be mailed to your home: HQ The Exchange FA-T / TOFA-T PO Box 650428Dallas, TX 75265-0428. AAFES supports an extremely mobile customer base. If you haven't already, please go to your favorite exchange and try to create an account. Email: militarystar@aafes.com: Fax: 1-214-465-2702: Mail: Exchange Credit Program PO Box 650410 Dallas, TX 75265-0410 Mail Payment 48830 Washington Street & Clear Creek, Charlyne CJ Morganfield Suggest an edit Report this Listing Are You a Local Business? As a federal instrumentality, the Exchange is subject to DoD regulation concerning use of our resources, to include support of individuals, groups and units. The Exchange is entrusted to protect the earnings derived from its sales, monies which belong to U.S. service members in the form of dividend payments providing continued financial support for the military's morale, welfare and recreational (MWR) programs. It may be possible to order the item from shopmyexchange.com. The Defense Commissary Agency (DeCA) is an "appropriated fund" activity. Our policy is to set prices based on the U.S. Department of Energy's (DoE) weekly average for each grade of gasoline in the continental U.S. plus the unique incremental costs which the Exchange incurs in each overseas market. Fort Hood Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice - please check your local Exchange Facebook for up to date information. 5488 (254) 539-4016. GMs are not authorized to offer merchandise discounts to members of private organizations to support fundraising or membership drives. Sun 0900-1800, 254-532-7200 Mon-Sat: 0900-1800 Sun: 1000-1700 Phone: 509-244-2832 HR Office (509) 244-3642 Food Court COVID-19 Notice Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice - please check your local Exchange Facebook for up to date information. Authorized patrons can use their Military Star card, which allows our customers to buy now and pay later. Dallas, TX 75266-0202 Each facility manager is empowered to work with you, should you have any questions or concerns. Since visual confirmation is not possible, we must require customers SSNs & birth dates for at least the first visit. Active Take the POGs to the nearest Exchange for immediate cash reimbursement. We treat our customers to a variety of shopping and dining experiences, with numerous retail stores, local concession operations and a . Our goal is to have all advertised sale merchandise available at the time of the sales event. Dan Daniel DC Customer Service Office: (757) 888-2827. In addition to the Tacoma/Lacey area, we are honored to still maintain facilities on Vancouver Barracks which became the birthplace of the Exchange on November 29th 1880 in Vancouver, Washington. See details and enter for your chance to win! Navy For Overseas Customers. 97 Olympic Services Mall Olympic Services Mall Facilities: Bldg. General Manager The Exchange pays Federal tax as well (26 U.S.C. You barely have time to take a lunch Was this review helpful? In these cases we will satisfy customers with one of the following options when possible: Issue "rain checks" on regularly stocked merchandise to ensure our customers can later purchase the item at the sale price. Exchange Post. The Exchange provides authorized patrons with quality merchandise and services of necessity and convenience at competitively low prices and to generate earnings to supplement appropriated funds for the support of Army and Air Force Morale, Welfare and Recreation programs. Operates a Burger King, Thomas Hammer Coffee Roasters, Survival Exchange, you can also search by or... Us your first shopping choice 2 percent are military Family members and 2 percent are military Family members 2... 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